Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Benefits
Monday-Friday schedule
generous PTO
Floating holiday
paid company holidays
medical benefits
Dental benefits
vision benefits
401(k) with Company Match
Company-paid Life Insurance
company-paid disability insurance
Job Description
CleanSlate Centers is a national leader in innovative addiction treatment dedicated to restoring lives and rebuilding communities affected by addiction. As a pioneering healthcare establishment, CleanSlate offers comprehensive outpatient services tailored to meet the unique needs of individuals seeking recovery. With locations across the country, CleanSlate combines cutting-edge medical practices and compassionate care to provide patients with effective solutions for overcoming substance use disorders. The organization's mission is deeply rooted in creating a supportive environment where patients feel welcomed, valued, and empowered to take control of their recovery journey. At CleanSlate Centers, employees are part of a purpose-driven team focused... Show More
Job Requirements
- High school diploma required
- Associate degree preferred
- 1+ year of experience in a fast-paced medical office required
- Customer service and/or healthcare experience strongly preferred
- Proficient with EMRs, Microsoft Office, and phone systems
- Strong communication, attention to detail, and organizational skills
- Compassionate mindset and a desire to support patients in recovery
Job Qualifications
- High school diploma
- 1+ year of experience in a fast-paced medical office
- Customer service and/or healthcare experience strongly preferred
- Proficient with EMRs, Microsoft Office, and phone systems
- Strong communication skills
- Attention to detail
- Organizational skills
- Compassionate mindset
- Desire to support patients in recovery
Job Duties
- Greet patients with warmth, compassion, and professionalism
- Confirm and update insurance and demographic details at each visit
- Schedule and coordinate provider appointments, adjusting as needed
- Assist patients who missed appointments to encourage treatment continuity
- Handle prior authorizations and explain patient financial responsibilities
- Distribute, verify, and scan forms, including handbooks and intake documents
- Collect co-pays and process payments
- set up payment plans when needed
- Maintain a clean, organized front office and uphold patient confidentiality
- Provide courteous, effective communication by phone and in person
- Participate in team huddles and contribute to a supportive work environment
Job Location
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