Medical Receptionist

Warren, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Benefits

Health Insurance

Paid vacation

holiday

401k

Job Description

Our medical office is a vibrant, fast-paced environment dedicated to providing exceptional multi-discipline healthcare services to the community. We prioritize patient care and satisfaction through a well-organized team approach and the latest in medical office technology and practices. Valuing efficiency and compassion, our office maintains high standards of professionalism and a welcoming atmosphere for all patients and visitors. We are committed to fostering a positive work environment that supports our staff with comprehensive training and opportunities for growth. Our front desk serves as an essential hub, managing patient interactions and administrative duties pivotal to our daily operations.

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Job Requirements

High school diploma or GED
at least one year of administrative experience
preferred previous healthcare facility employment
excellent verbal and written communication
strong interpersonal and customer service skills
proficiency in Microsoft Office Suite
great organizational skills and detail orientation
knowledge of clerical procedures and filing
ability to work independently
strict confidentiality with patient information
understanding of medical terminology and office ethics

Job Qualifications

High school diploma or GED
at least one year of experience in an administrative role
previous employment in a healthcare facility preferred
excellent verbal and written communication skills
excellent interpersonal and customer service skills
proficiency in Microsoft Office Suite or related software
excellent organizational skills and attention to detail
basic understanding of clerical procedures and systems such as recordkeeping and filing
ability to work independently
knowledge of confidentiality requirements and strict maintenance of patient information
knowledge of medical terminology, spelling, and office ethics

Job Duties

Check patients in and out
register patients, collecting co-pays and deposits at the front desk
prepare all necessary documents for patients including new patient paperwork, insurance cards, and notice of privacy practices
create new patient charts and retrieve existing charts as needed
file documentation into charts
maintain confidentiality, security, and physician safety of patient medical records
maintain a pre-determined, organized medical record format
interact with physician and office personnel in a friendly manner
answer phones politely and direct calls appropriately
adhere to facility clinical guidelines relevant to the position
complete annual mandatory training by due dates
receive and direct phone calls, schedule appointments, and obtain patient information to update records
record patient medical histories, vitals, test results, and other information while maintaining confidentiality
prepare examination rooms
provide compassionate support to patients and families
ensure compliance with all healthcare regulations including HIPAA and OSHA
perform other duties as assigned

Job Location

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