Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Benefits
Benefits from day one
Paid Days Off from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Job Description
AdventHealth Shawnee Mission Medical Group is a renowned healthcare organization dedicated to providing comprehensive and compassionate medical care to the communities it serves. Formerly known as Shawnee Mission Medical Center, AdventHealth Shawnee Mission continues its proud tradition of delivering whole-person care that addresses the physical, emotional, and spiritual well-being of each patient. With multiple locations throughout Shawnee Mission, Overland Park, Merriam, Lenexa, and additional offices in Spring Hill, Paola, and Kansas City, this medical group offers extensive services across various specialties such as Primary Care, Endocrinology, Cardiology, Fertility, Pulmonology, Neurology, and General Surgery. The organization prides itself on fostering an... Show More
Job Requirements
- High school diploma or equivalent
- 1 year of experience
- ability to handle multiple tasks efficiently
- excellent customer service skills
- good judgment and decision-making abilities
- effective communication skills
- ability to maintain a pleasant and professional demeanor
Job Qualifications
- High school diploma or equivalent
- associate's degree or graduate of a technical school preferred
- 1 year of position-related experience preferred
- good communication and interpersonal skills
- ability to work collaboratively in a team environment
- proficiency in computer systems and scheduling software
Job Duties
- Greet patients and visitors in a prompt, courteous and helpful manner
- demonstrate good judgment in routing and answering phone calls
- ensure all incoming calls are answered and screened and messages are relayed timely
- maintain a pleasant, caring attitude when communicating with guests and patients through face-to-face or phone contact
- work collaboratively with leadership to provide accurate and timely projects
- demonstrate and convey a favorable image of the medical center
- check patients in via the computer system and collect applicable co-pays, deductibles, and coinsurance amounts
- post payments
- schedule appointments and follow-up appointments
- make new patient folders
Job Location
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