Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
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Benefits

Monday-Friday schedule
generous PTO
Floating holiday
paid company holidays
medical benefits
Dental benefits
vision benefits
401(k) with Company Match
Company-paid Life Insurance
company-paid disability insurance

Job Description

CleanSlate Centers is a nationally recognized leader in innovative addiction treatment, dedicated to providing life-changing care and support to individuals battling addiction. As a mission-driven healthcare organization, CleanSlate focuses on not only treating addiction but also restoring hope and rebuilding lives within communities across the nation. The company prides itself on its compassionate approach, enrolling thousands of patients in effective treatment programs that combine medical expertise with empathetic patient care. CleanSlate’s extensive network of treatment centers offers cutting-edge therapies and personalized care plans, positioning it as a pioneer in addiction recovery services. Employment at CleanSlate offers a rewarding opportunity to... Show More

Job Requirements

  • High school diploma required
  • associate degree preferred
  • 1+ year of experience in a fast-paced medical office required
  • customer service and/or healthcare experience strongly preferred
  • proficiency with EMRs, Microsoft Office, and phone systems
  • strong communication skills
  • attention to detail
  • organizational skills
  • compassionate mindset and desire to support patients in recovery

Job Qualifications

  • High school diploma
  • 1+ year of experience in a fast-paced medical office
  • customer service and/or healthcare experience strongly preferred
  • proficient with EMRs, Microsoft Office, and phone systems
  • strong communication, attention to detail, and organizational skills
  • compassionate mindset and a desire to support patients in recovery

Job Duties

  • Greet patients with warmth, compassion, and professionalism
  • confirm and update insurance and demographic details at each visit
  • schedule and coordinate provider appointments, adjusting as needed
  • assist patients who missed appointments to encourage treatment continuity
  • handle prior authorizations and explain patient financial responsibilities
  • distribute, verify, and scan forms, including handbooks and intake documents
  • collect co-pays and process payments
  • set up payment plans when needed
  • maintain a clean, organized front office and uphold patient confidentiality
  • provide courteous, effective communication by phone and in person
  • participate in team huddles and contribute to a supportive work environment

Job Location

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