Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
Great small business work environment
flexible scheduling
Job Description
American Family Care (AFC) is one of the largest urgent care companies in the United States, known for providing accessible and high-quality healthcare services through its extensive network of over 250 clinics. AFC operates seven days a week on a walk-in basis, emphasizing convenience and patient-centric care. The company specializes in episodic treatment of acute illnesses and injuries, workers' compensation services, and occupational medicine. AFC has been recognized by Inc. magazine as one of the fastest-growing companies in the U.S., caring for more than 6 million patients yearly through its 800 in-network physicians. The company is committed to delivering healthcare... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in medical clerical or administrative role preferred
- Proficiency with computers and basic software applications such as Microsoft Office
- Strong attention to detail and accuracy in handling patient information and payments
- Excellent customer service and communication skills
- Ability to manage multiple tasks and remain organized in a fast-paced environment
- Professional appearance and demeanor
- Clear and professional telephone communication skills
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Location
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