Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $22.00
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Benefits

pleasant professional work environment
Competitive wages
comprehensive benefits
Generous Paid Time Off

Job Description

Orthopaedic Specialty Group, P.C. is a well-established medical practice specializing in orthopaedic care. With a commitment to delivering high-quality patient care, the group focuses on diagnosing, treating, and rehabilitating musculoskeletal conditions. They offer a wide range of services, including diagnostics, surgical interventions, and physical therapy, aimed at improving patient mobility and quality of life. Known for their experienced team of orthopaedic surgeons, physician assistants, and medical support staff, Orthopaedic Specialty Group, P.C. serves patients in a professional and compassionate environment that fosters healing and wellness. The practice values clear communication, patient-centered care, and operational excellence to ensure that every patient... Show More

Job Requirements

  • Minimum of a high school diploma or GED
  • One year of experience in a medical office as a receptionist or appointment scheduler preferred
  • Ability to multi-task in a busy professional environment
  • Strong communication skills
  • Reliable and punctual
  • Basic computer skills
  • Ability to handle cash transactions accurately
  • Flexible schedule including ability to open or close office and change locations as needed

Job Qualifications

  • Minimum of a high school diploma or GED
  • Secondary training in business school or college preferred
  • One year of experience in a medical office as a receptionist or appointment scheduler is a plus
  • Courteous, articulate, and reliable
  • Ability to multi-task in a busy professional environment
  • Excellent customer service skills

Job Duties

  • Greet and discharge patients/visitors in a prompt, courteous, and helpful manner
  • Assist patients with Clearwave check-in process
  • Verify demographics, insurance eligibility, referrals and authorizations upon check-in
  • Obtain referrals/authorizations if necessary
  • Collect co-pays and outstanding balances from patients
  • Provide patients with appropriate new patient paperwork
  • Register patients if necessary
  • Schedule appointments including follow-ups and consults
  • Responsible for cashing out and balancing nightly
  • Schedule flexibility required to open/close office or change locations
  • Perform daily chart checks for future visits including insurance verification, referrals, and authorizations
  • Scan/import clinical forms daily
  • Answer phones, transfer and/or direct calls during busy times
  • Distribute medical records, x-rays, prescriptions, and medications as authorized
  • Ensure release forms are completed and payments received
  • Distribute FMLA/Disability/Medical Record Release paperwork and collect authorizations and payments
  • Act as liaison between patient and other staff including medical assistants and physicians
  • Keep waiting room neat and presentable
  • Maintain excellent communication regarding wait times or physician delays
  • Maintain patient confidentiality

Job Location

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