Medical Receptionist

Fort Myers, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Generous Paid Time Off

9 Paid Holidays

Excellent Health Benefits

company paid pension

multiple bonuses

Professional work environment

Career growth opportunities

Job Description

Our company is a well-established healthcare provider specializing in Adult Medical patient care. Known for its steadfast commitment to quality and compassionate service, the organization has built a reputation for delivering exceptional healthcare solutions to its community. This stable company operates with a mission to support patients with medical needs through dedicated, professional, and respectful care. The workforce culture emphasizes dependability, dedication, and mutual respect, ensuring that both patients and staff experience a supportive and professional environment.

We are currently seeking an experienced and reliable Medical Receptionist to join our dynamic team. This role is essential in managin... Show More

Job Requirements

high school diploma or equivalent
prior medical receptionist experience preferred
ability to perform multiple tasks
basic math and computer skills
bilingual English/Spanish preferred
pleasant phone manners and professional appearance
excellent customer service skills

Job Qualifications

high school diploma or equivalent
prior medical receptionist experience preferred
ability to perform multiple tasks
basic math and computer skills
bilingual English/Spanish preferred
pleasant phone manners and professional appearance
excellent customer service skills
good organizational skills
ability to manage multiple tasks simultaneously
interpersonal skills with ability to work cooperatively with multi-disciplinary and multi-cultural staff
computer literate with good typing skills (35 WPM)
working knowledge of medical records and electronic health record system

Job Duties

greets visitors and patients, determines their needs, checks appointments and directs the person accordingly
answers questions and provides information directly to person or on telephone, based on knowledge of Center, department, policies, procedures and regulations
secures all necessary information and documents including sign-in sheets, obtaining medical chart, encounter form, etc
answers telephone calls using proper protocol
reschedules patients' appointments, notifies patients of any changes in appointments
properly records "No Shows" and updates scheduler system information
immediately refers any "Walk-In" patients to medical triage, if they present with severe or unusual symptoms or complaints
assures all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive and respectful manner
performs additional duties, such as translation, as may be required
proficient in Medical Manager, including patient registration, updating insurance and procedure entry
may be asked to function in this capacity as staffing needs dictate
verification of and authorization by insurance
utilizes electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently
other duties as required

Job Location

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