Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $34,744.96 - $40,973.10
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee wellness programs
Professional development opportunities
equal opportunity employer commitment
Job Description
Tufts Medicine is a leading integrated health system in Massachusetts, known for combining the strengths of academic and community healthcare to provide exceptional, connected, and accessible care to consumers across the state. The health system encompasses renowned institutions such as Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an extensive home care network, and a large integrated physician network. With its commitment to excellence in healthcare delivery and innovation, Tufts Medicine is dedicated to fostering an inclusive and diverse workplace where every employee is valued and empowered.Show More
The role available is that of a full-time Receptionist based at the OBGYN Chelmsford location. This position requires a commitment of 40 hours per week, scheduled Monday through Friday from 8:30 AM to 5:00 PM. As an integral part of the administrative team, the Receptionist plays a crucial role in ensuring the smooth operation of the front desk and reception area by providing exceptional administrative and customer service support.
In this role, the Receptionist will perform vital clerical and secretarial duties which include answering phones, greeting visitors, assisting patients, handling correspondence, managing appointment schedules, maintaining records, and general office tasks. The Receptionist is the first point of contact for patients and visitors, directing them promptly and professionally to the appropriate personnel or departments, thus creating a welcoming and professional environment.
The role requires handling multiple responsibilities such as managing phone systems, data entry, providing information relevant to clinic operations, assisting patients requiring physical help such as those needing wheelchairs, and facilitating communication with hospital staff and external parties. The incumbent will also assist in maintaining confidentiality under HIPAA regulations, hence supporting the agency's commitment to patient privacy and safety.
This position functions under moderate supervision, demanding an individual who is capable of managing routine procedures independently while showcasing problem-solving skills when encountering non-standard situations. The ideal candidate will bring a minimum of one year of related office or clerical experience, preferably in a medical office setting, or similar environments, complemented by strong interpersonal, organizational, and multitasking abilities.
Tufts Medicine promotes a culture that values responsibility, reliability, and exceptional customer service. The Receptionist is expected to represent the organization professionally and to be a helpful resource for all visitors, patients, and staff, ensuring smooth communication channels and supportive interactions. This role represents an excellent opportunity for individuals seeking to grow their careers in healthcare administration within a respected and innovative health system.Show Less
In this role, the Receptionist will perform vital clerical and secretarial duties which include answering phones, greeting visitors, assisting patients, handling correspondence, managing appointment schedules, maintaining records, and general office tasks. The Receptionist is the first point of contact for patients and visitors, directing them promptly and professionally to the appropriate personnel or departments, thus creating a welcoming and professional environment.
The role requires handling multiple responsibilities such as managing phone systems, data entry, providing information relevant to clinic operations, assisting patients requiring physical help such as those needing wheelchairs, and facilitating communication with hospital staff and external parties. The incumbent will also assist in maintaining confidentiality under HIPAA regulations, hence supporting the agency's commitment to patient privacy and safety.
This position functions under moderate supervision, demanding an individual who is capable of managing routine procedures independently while showcasing problem-solving skills when encountering non-standard situations. The ideal candidate will bring a minimum of one year of related office or clerical experience, preferably in a medical office setting, or similar environments, complemented by strong interpersonal, organizational, and multitasking abilities.
Tufts Medicine promotes a culture that values responsibility, reliability, and exceptional customer service. The Receptionist is expected to represent the organization professionally and to be a helpful resource for all visitors, patients, and staff, ensuring smooth communication channels and supportive interactions. This role represents an excellent opportunity for individuals seeking to grow their careers in healthcare administration within a respected and innovative health system.Show Less
Job Requirements
- High school diploma or equivalent
- One year of related office or clerical experience
- Previous experience with phone systems or switchboard
- Ability to work full-time, 40 hours weekly, Monday through Friday 8:30am-5pm
- Ability to function well in busy situations
- Responsible and reliable
- Good organizational skills
- Outstanding customer service
- Ability to multitask and work productively both independently and with a team
- Ability to maintain accuracy and attention to detail
- Ability to use electronic medical records systems
- Adherence to confidentiality principles and HIPAA regulations
Job Location
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