Medical receptionist

CareMount Medical is a well-established healthcare provider dedicated to delivering exceptional medical services across a broad range of specialties. Based in the Bronx, NY, CareMount Medical operates a network of medical practices that focus on patient-centered care, emphasizing quality, efficiency, and compassionate service. The organization's commitment to operational excellence and high standards has positioned it as a trusted name in community healthcare. CareMount Medical values professionalism and strives to create an environment where both patients and staff feel respected and supported. The company is currently seeking a Medical Receptionist to join their team on a temp to perm basis, working Monday through Friday from 8:30 am to 5:30 pm. This position is ideal for someone looking to contribute to a dynamic healthcare setting and grow within a reputable medical practice. The role of Medical Receptionist at CareMount Medical entails being the first point of contact for patients and visitors, ensuring an excellent customer service experience that aligns with the company’s standards operationally and financially. The individual will be responsible for front desk processes including patient registration, scheduling appointments, and payment collection. This position requires a detail-oriented and organized professional capable of managing patient interactions with courtesy and professionalism. In addition to administrative duties, the Medical Receptionist will collaborate closely with insurance verification teams to maintain accuracy in patient records and billing information. They must uphold confidentiality and adhere strictly to cash security policies. The role also demands the maintenance of a tidy and welcoming front desk and patient waiting area, ensuring a positive atmosphere that reflects CareMount Medical’s professional standards. Moreover, the Medical Receptionist will support patient needs by providing timely responses to inquiries and information requests. Effective communication, including with vulnerable populations, is crucial to this position. Attention to the individual scheduling preferences of physicians is also vital to help coordinate and optimize daily operations at the medical office. CareMount Medical encourages candidates who have a minimum of two years of customer service experience, preferably in a medical environment, along with a high school diploma. This is an opportunity to join a healthcare team committed to quality patient care and operational effectiveness, providing stability and growth potential within the organization. The role offers a structured work schedule and the chance to contribute meaningfully to patient satisfaction and practice efficiency in a reputable healthcare setting.