Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Job Description
Vital to the success of the organization in providing patients and visitors with a premier orthopaedic experience, this full-time position focuses on individual needs in a medical practice setting.
Job Requirements
- Education/Experience: High school diploma or equivalent
- minimum one year of experience in a customer service position, preferably in a medical practice setting
- previous medical knowledge preferred
- CPR/AED and First Aid certification preferred. Other Requirements: Must be customer service oriented with a team environment focus
- schedules will change as department needs change, including overtime and weekends
- weekly travel between locations. Performance Requirements: Knowledge: Knowledge of the Companies Mission, Vision and Values
- knowledge of medical terminology and anatomy
- knowledge and proper use of office equipment
- knowledge of electronic health records systems. Skills: Skilled in attention to detail
- skilled in organizing
- skilled in communicating effectively with providers, staff, patients and vendors
- strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to process monetary transactions and provide accurate change
- ability to work on a team while maintaining positive and professional relationships
- ability to multitask effectively
- ability to communicate calmly and clearly with patients, physicians, vendors, and staff
- ability to analyze situations and respond in a calm and professional manner. Equipment Operated: Standard office equipment. Work Environment: Medical Office. Mental/Physical Requirements: Involves sitting and viewing computer monitor approximately 90 percent of the day
- must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc.
- must be able to remain focused and attentive without distractions (i.e. personal devices)
- must be able to lift up to 30 pounds.
Job Location
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