Medical Receptionist

Maiden Lane Medical is a prominent, patient-focused multi-specialty medical practice with seven locations throughout New York City, including Manhattan and Brooklyn. Recognized for its commitment to delivering superior healthcare services, Maiden Lane Medical offers a wide range of specialties aimed at meeting diverse patient needs. The practice prides itself on fostering an inclusive, respectful workplace that values diversity, ensuring patients receive exceptional care from a team of dedicated professionals. As a well-established healthcare provider in the region, the company is committed to offering comprehensive medical services and promoting overall wellness for its community. Maiden Lane Medical thrives on teamwork, professionalism, and a patient-centered approach, making it a distinguished choice for healthcare employment in New York City.

The role available is for a full-time Medical Receptionist/Front Office position, based in either Manhattan or Brooklyn locations. This role is essential in the efficient operation of the practice's front office and in providing a welcoming and organized experience for patients. Compensation ranges between $18.00 and $20.00 per hour, depending on experience and qualifications. The Medical Receptionist is responsible for scheduling appointments, managing patient information accurately in the electronic medical records system (EMR), handling phone communications with professionalism, and supporting the administrative needs of the practice. This position requires an individual with excellent communication skills who can engage with a diverse patient population and contribute to a seamless, positive patient experience.

The successful candidate will be adept at scheduling and confirming appointments, making reminder and rescheduling calls as necessary, and assisting patients during check-in, including the collection of copays and balances. The role also involves light scanning and filing duties, maintaining a neat and efficient front office environment. The receptionist plays a key role as the first point of contact for patients and must conduct themselves with professionalism, patience, and courtesy at all times. Experience or interest in physical therapy, women's health, as well as familiarity with eClinicalWorks software, are highly preferred, giving candidates an edge in their application.

Maiden Lane Medical supports its employees with comprehensive benefits, including a 401(k) plan with matching, dental, health and vision insurance, and paid time off. The practice is dedicated to equal opportunity employment, celebrating diversity amongst its workforce and patient base. This role provides an excellent opportunity to join a supportive, high-quality medical practice dedicated to making a positive impact in New York City communities through superior patient care and administrative excellence.