Medical Receptionist

Fresno, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $22.00 - $1.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid holidays

401k plan

educational assistance

Employee Discounts

Job Description

UnitedHealthcare (UHC) is a leading health and well-being company dedicated to improving the lives of individuals by providing access to quality healthcare services. With a strong reputation for innovation and community focus, UHC operates state-of-the-art health centers designed to deliver exceptional patient care. The organization is committed to supporting diverse communities and ensuring healthcare access for all, emphasizing compassion, advocacy, and excellence in service. UHC offers a dynamic work environment where employees are valued and encouraged to grow professionally while making a meaningful impact in their local communities.

We are currently seeking front office Medical Receptionists to join our team at one of our advanced health centers. This is a vital role where you will serve as the first point of contact for patients visiting the facility, offering warm, compassionate, and efficient service. As a Medical Receptionist, you will play a key role in facilitating smooth patient flow, managing clerical tasks, and supporting overall clinic operations. Your dedication and professionalism will help elevate patient care to new heights by ensuring that every patient and their family receives timely and respectful attention.

This position is ideal for individuals who are passionate about serving the community and enjoy working in a fast-paced healthcare environment. You will collaborate closely with the Medical Reception Supervisor and the clinic management team, contributing to the mission of providing accessible healthcare. While working flexible or extended hours may be required, the role offers an opportunity to develop valuable skills in customer service, healthcare administration, and teamwork.

The hourly wage for this position starts at $22.00, with salaries dependent on your knowledge, skills, and experience. As part of UHC, you will also benefit from a comprehensive benefits package that supports your health, well-being, and professional development. This includes medical, dental, and vision insurance with low premium costs, paid time off and holidays, a 401k plan with matching contribution, educational assistance, employee discounts, and more.

Joining UHC as a Medical Receptionist means becoming an essential member of a dedicated healthcare team committed to making a positive difference in the lives of patients. If you have strong interpersonal skills, attention to detail, and a customer-oriented mindset, you will thrive in this role while contributing to a trusted health organization’s success.

Job Requirements

High school graduate or GED
completed training program in medical office assisting from accredited college, preferred
2 years of experience in a healthcare setting, preferred
possess a valid driver’s license
bilingual (English/Spanish) preferred but not required
able to quickly build and maintain rapport with patients and providers of differing backgrounds
customer-service oriented
familiar with adult learning and general training techniques
positive professional insight
flexibility and dependability
demonstrated good problem-solving skills and sound judgment
effective leadership or supervisory skills
modern office practices and procedures including email
intermediate computer skills
attention to detail and excellent follow-through on work tasks
able to handle multiple tasks simultaneously
must be able to lift up to 20 pounds and push up to 50 pounds (on wheels)
must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff
must be able to read memos, computer screens, personnel forms and clinical and administrative documents
must have high manual dexterity
must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist or turn

Job Qualifications

High school graduate or GED
completed training program in medical office assisting from accredited college, preferred
2 years of experience in a healthcare setting, preferred
possess a valid driver’s license
bilingual (English/Spanish) preferred but not required
able to quickly build and maintain rapport with patients and providers of differing backgrounds
customer-service oriented
familiar with adult learning and general training techniques
positive professional insight
flexibility and dependability
demonstrated good problem-solving skills and sound judgment
effective leadership or supervisory skills
modern office practices and procedures including email
intermediate computer skills
attention to detail and excellent follow-through on work tasks
able to handle multiple tasks simultaneously

Job Duties

Provides prompt clerical support
promotes a smooth patient flow
collects and records data accurately
maintains order of the front office, equipment and supplies
achieves the organizational mission to provide health care access for all the members of the community
consistently and openly communicates with supervisor and all staff
works flexible or extended hours where necessary
participates in health center in-services and meetings, listening and respecting others’ ideas
abides by rules of confidentiality