Medical Receptionist

CenterWell Senior Primary Care is a leading healthcare provider dedicated to delivering proactive and preventive care to seniors. They offer a comprehensive range of services including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatments. With a unique care model that focuses on personalized experiences, CenterWell’s integrated care teams—which include physicians, nurses, behavioral health specialists, and other healthcare professionals—spend up to 50 percent more time with patients. This approach ensures compassionate, patient-centered care that significantly improves health outcomes. By addressing not only physical health but also emotional and social factors impacting well-being, CenterWell sets a high standard for senior primary care.

CenterWell is part of Humana Inc., a prominent healthcare services company that emphasizes creating integrated, accessible, and personalized healthcare experiences. As the largest provider focusing on senior primary care, Humana’s CenterWell brand also leads in home healthcare, specialty, hospice, retail pharmacy, and integrated home delivery services. This large network allows CenterWell to deliver whole-person care that supports the diverse and complex needs of seniors.

The current job opportunity is for a Medical Receptionist position located onsite at the Victory Heights Clinic in Savannah. Reporting directly to the Center Administrator, this role involves a combination of administrative and front-office clinical duties at an outpatient clinic setting. The Medical Receptionist is a key patient-facing role and plays a critical part in creating a welcoming environment for patients and visitors while supporting clinical operations. Employees handling this role are subject to a Tuberculosis (TB) screening program, emphasizing the patient safety and health compliance standards maintained by the organization.

This full-time role entails working 40 hours per week, with an estimated annual salary range between $38,000 and $45,800, reflecting geographic and individual variations. Additionally, incumbents are eligible to participate in a bonus incentive plan based on company and individual performance metrics.

The Medical Receptionist duties include operating a multi-line switchboard, managing visitor logs and issuing passes, responding to routine inquiries related to clinic services and operations, and administrative tasks such as booking meeting rooms, handling mail, and coordinating courier packages. The position requires a high school diploma or GED with at least one year of medical reception experience. Familiarity with medical terminology and proficiency with Electronic Medical Records (EMR) systems is essential to succeed in this role. Those with experience in value-based care models and bilingual abilities in English and Spanish are preferred candidates, which aligns with CenterWell’s commitment to culturally competent care in diverse communities.

Humana and CenterWell emphasize a supportive work environment that encourages associate wellbeing. Benefits include medical, dental, and vision coverage, a 401(k) savings plan, paid time off including company and personal holidays, paid parental and caregiver leaves, short-term and long-term disability insurance, life insurance, and additional supportive programs. The organization advocates for diversity, equity, and inclusion and ensures equal opportunity employment without discrimination based on various protected characteristics.

Joining CenterWell as a Medical Receptionist offers a meaningful career path contributing to the health and wellness of seniors in the Savannah area, backed by a respected company that values whole-person health and patient-centered care.