Medical Receptionist

Optum is a global health services organization committed to improving the health and well-being of millions of people through innovative use of technology and data. As part of UnitedHealth Group, one of the largest and most respected healthcare companies globally, Optum delivers a comprehensive range of health care services and solutions that address the full spectrum of needs for individuals and communities. Optum utilizes advanced technology platforms and data analytics to connect people with care, pharmacy benefits, and critical health resources that empower them to live healthier lives. The company promotes a culture grounded in inclusion, innovation, and professional growth. It offers robust career development opportunities, comprehensive benefits, and a supportive environment where talented healthcare professionals can thrive while making a meaningful difference.

ProHealth Physicians, a member of the Optum family, is seeking a motivated, detail-oriented Medical Receptionist to join its Family Medicine team at the Manchester, CT location. This full-time position plays a critical role in supporting patient care by managing front desk operations including greeting patients, facilitating check-in and check-out processes, scheduling appointments, handling telephone inquiries, and maintaining up-to-date patient records within the electronic health record (EHR) system. The Medical Receptionist acts as the initial point of contact for patients and visitors, ensuring a welcoming and efficient experience. This position requires one to handle administrative tasks like payment collection, managing work queues, scanning documents, and safeguarding patient confidentiality. Flexibility is important as the role may include providing coverage at other local ProHealth clinics. The work schedule is Monday through Friday, with an 8-hour shift within the hours of 7:30 AM to 6:00 PM, plus Saturday rotations once per quarter. The hourly pay range is $16.15 to $28.80 dependent on experience, qualifications, and local market factors. Working at ProHealth and Optum means joining a global healthcare leader dedicated to eliminating health disparities, fostering equitable care, and improving health outcomes in the communities served. Employees benefit from a supportive culture, comprehensive benefits, and incentives. This opportunity is excellent for individuals passionate about patient care, detail-oriented administrative work, and contributing to a larger mission to transform healthcare delivery on a global scale.