Job Overview

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Work Schedule

Standard Hours
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Benefits

competitive salary
401(k) contributions
Company-paid Life Insurance
generous PTO
Paid holidays
Training and development opportunities
Employee assistance program
Uniform allowance
Free parking
Mileage reimbursement

Job Description

Connecticut Orthopaedics is a leading orthopaedic physician practice recognized for its excellence in patient care and medical expertise. For the second consecutive year, the practice has been named the #1 Orthopaedic Physician Practice in Connecticut by Castle Connolly, which highlights its commitment to providing exceptional orthopaedic services to patients across the state. The organization focuses on delivering personalized, comprehensive treatment plans to help patients regain mobility, relieve pain, and improve their quality of life. With a network of highly skilled physicians, specialized therapists, and dedicated support staff, Connecticut Orthopaedics is at the forefront of musculoskeletal health care in the region. The practice operates multiple locations throughout Connecticut to ensure accessible and convenient care for its diverse patient base.

The Medical Receptionist role at Connecticut Orthopaedics plays a vital part in sustaining the practice's reputation for patient-centered care. As the first point of contact, you will work at the front desk of the medical office assisting patients and visitors. This position involves greeting and checking in patients, verifying insurance information, collecting co-pays, and managing administrative paperwork. Daily responsibilities also include entering patient demographics and insurance data into electronic medical records while maintaining accurate cash drawer balances. The work schedule is Monday through Friday from 8 am to 5 pm at the Hamden, CT location, with occasional coverage at other offices as needed. This role is essential to smooth office operations, ensuring patients feel welcomed and supported from the moment they arrive. The practice offers a competitive salary along with benefits such as 401(k) contributions, company-paid life insurance, paid time off, paid holidays, and various professional development opportunities. Connecticut Orthopaedics values employees who demonstrate excellent communication skills, customer orientation, organizational abilities, and a proactive approach to handling multiple tasks efficiently within a fast-paced healthcare environment.

Job Requirements

  • High school diploma or GED required
  • Minimum of two years of front desk experience with a medical practice including electronic medical record-keeping and insurance authorizations
  • Excellent communication and interpersonal skills
  • Strong customer orientation
  • Demonstrative initiative and ability to multi-task
  • Strong organizational skills and systems aptitude
  • Solid computer skills including proficiency with Microsoft Office
  • Knowledge on pre-approvals with insurance companies
  • Knowledge of Workman's Compensation and Motor Vehicle Accidents is a plus

Job Qualifications

  • High school diploma or GED
  • Associate of Arts degree, Medical Administrative certificate or higher preferred
  • Minimum of two years of front desk experience with a medical practice including electronic medical record-keeping and insurance authorizations
  • Excellent communication and interpersonal skills
  • Strong customer orientation
  • Demonstrative initiative and ability to multi-task
  • Strong organizational skills and systems aptitude
  • Solid computer skills including proficiency with Microsoft Office
  • Knowledge on pre-approvals with insurance companies
  • Knowledge of Workman's Compensation and Motor Vehicle Accidents is a plus

Job Duties

  • Greet patients and visitors, check in patients, verify insurance
  • Enter patient demographics and insurance information into the Electronic Medical Record
  • Determine fees and process appropriate co-pays, properly record information
  • Maintain appropriate levels of cash and balance cash drawer according to procedure

Job Criteria

Experience

No experience required


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