Medical Receptionist

DOCS Dermatology Group is one of the largest and most respected dermatology practices in the United States, boasting over 200 providers working across more than 100 locations in 10 states. Established with a mission to deliver exceptional medical, surgical, and cosmetic dermatology services, DOCS Dermatology has built a reputation for compassionate patient care and clinical excellence over its more than 40 years of operation. The organization prides itself on fostering a friendly and convenient environment where patient health and satisfaction are prioritized. With 20 distinct practice brands within the group, DOCS Dermatology supports a diverse team of medical professionals dedicated to transforming the lives of patients through innovative skin health solutions. At the core of DOCS Dermatology’s success is its commitment to a collaborative and supportive workplace where every staff member plays a critical role in maintaining the highest standards of patient care.

The role of Receptionist at DOCS Dermatology Group is a vital front-line position focused on enhancing the patient experience from the moment of first contact. As a Medical Receptionist, you will be responsible for managing all aspects of patient interaction within the clinic. This includes greeting patients and visitors warmly, handling multi-line phone systems proficiently, and managing patient check-in and check-out processes. You will collect and verify important insurance information, perform data entry into electronic health record (EHR) systems with accuracy and attention to detail, and assist in scheduling appointments efficiently. Furthermore, your role involves supporting patients by providing clear guidance and answering inquiries, while also collecting outstanding balances and copayments to help maintain operational efficiency.

This position requires a high level of professionalism, communication, and organizational skills, as well as the ability to work collaboratively with clinical and administrative teams. Maintaining a safe, secure, and healthy work environment by adhering to established standards and procedures is essential. The Receptionist will be a key contributor to the seamless flow of clinic operations, enabling physicians and other healthcare providers to focus on delivering the highest quality dermatological care. This opportunity is ideal for individuals who are self-motivated, service-oriented, and eager to contribute to a patient-centered healthcare setting. DOCS Dermatology Group offers an inclusive workplace culture that respects diversity and equal opportunity in employment. The position typically offers competitive compensation aligned with industry standards and benefits designed to support employee well-being and professional growth.