Medical Receptionist

Penn Medicine - Becker ENT & Allergy is a fast-growing, multi-specialty medical practice with numerous locations throughout Philadelphia and Central and South Jersey. This distinguished healthcare provider is known for its comprehensive care services that include otolaryngology, audiology, facial plastic surgery, allergy treatment, speech-language pathology, and nurse practitioner services. The diverse team of specialists at Penn Medicine Becker ENT & Allergy collaborate to deliver exceptional, patient-centered care for a variety of health concerns related to ear, nose, throat, allergy, and speech disorders. The practice is committed to advancing patient health outcomes through innovative treatments and personalized service.

Joining Penn Medicine Becker ENT & Allergy means becoming part of an organization that values growth, professional development, and patient satisfaction. They foster a supportive work environment where staff members have the opportunity to expand their skills and contribute meaningfully to the community's health. The practice is well-established with a reputation for quality care and a strong patient base, offering stability and the potential for career advancement. Employees benefit from working with leading medical professionals and accessing state-of-the-art medical technologies.

The Medical Receptionist role at Penn Medicine Becker ENT & Allergy in Central Jersey is a full-time position designed for individuals who thrive in a dynamic, fast-paced healthcare environment. This position is pivotal in creating a welcoming and efficient front office experience that sets the tone for patient visits. The Medical Receptionist is tasked with managing daily administrative and clerical duties, serving as the initial point of contact for patients and vendors. The role demands excellent customer service skills, attention to detail, and the ability to work well under pressure.

Primary responsibilities include greeting patients warmly, managing patient check-in and check-out processes, accurately entering demographic data into the Epic electronic medical records system, and scheduling appointments. The receptionist also assists with rooming patients and taking vital signs, ensuring these are documented in the EMR system. Attention to office organization is essential, including stocking patient rooms, maintaining cleanliness, and coordinating supply needs with the Office Manager.

Additional responsibilities involve answering patient inquiries regarding appointment scheduling, prior authorizations for imaging or medication refills, and assisting providers during procedures when necessary. Daily operations are supported by completing checklists for opening and closing the office, scanning patient charts into the EMR, and making follow-up calls. The role offers a unique blend of administrative and clinical support tasks that contribute significantly to the smooth functioning of the practice.

Penn Medicine Becker ENT & Allergy provides a comprehensive benefits package including competitive salary, health insurance, dental and vision coverage, paid time off, holidays, and a 401(k) retirement plan. This position requires compliance with Penn Medicine's COVID-19 vaccination policies, ensuring the health and safety of staff and patients alike. Scheduled for day shifts Monday through Friday, this role suits candidates seeking consistent hours with a reputable healthcare employer. Overall, this opportunity is ideal for medical receptionists who want to grow their careers within a well-respected, expanding medical practice dedicated to high-quality patient care.