Medical Receptionist

Optum is a globally recognized health services and innovation company dedicated to helping millions of people live healthier lives through technology and care solutions. As a part of UnitedHealth Group, one of the world's largest health and well-being companies, Optum leverages data, analytics, and technology to deliver integrated care services and optimize health outcomes on a large scale. The company operates at the intersection of health care, technology, and data solutions, aiming to improve health care delivery and make health systems more efficient, effective, and accessible.

Within this dynamic environment, Optum promotes a culture guided by inclusion, diversity, and respect for talent. Employees are provided with comprehensive benefits, career development opportunities, and a collaborative workplace culture that prioritizes the well-being of both patients and staff. The company’s mission to advance health optimization globally is reflected in its commitment to innovation, equitable care, and community impact.

ProHealth Physicians, a respected network within Optum, has an immediate opportunity available for the role of Medical Receptionist at their Family Medicine practice located at 599 Farmington Ave, Farmington, CT. This role focuses on supporting the care team and patients with critical front-office functions including greeting and checking in patients, scheduling appointments, handling telephone inquiries, collecting payments, and updating patient demographic information in the electronic health record (EHR) system. The Medical Receptionist is essential in creating a welcoming environment for patients while ensuring smooth administrative operations. This position also requires flexibility as the employee may be asked to provide coverage at other ProHealth locations based on business needs.

The work schedule is Monday, Wednesday, and Thursday from 7:30 AM to 6:00 PM and Tuesday, Friday from 7:30 AM to 5:00 PM, with an anticipated shift to Monday through Friday 7:30 AM to 5:00 PM hours in the fall. Compensation ranges from $16.00 to $29.00 per hour depending on experience and other factors. Employees also enjoy a comprehensive benefits package, including incentive programs, equity stock purchase, and 401(k) contributions, reflecting the organization’s dedication to employee well-being and career growth.

This role is ideal for a patient-focused, detail-oriented individual who thrives in a fast-paced healthcare environment and is comfortable multitasking and adapting to workflow demands. Working with the electronic health record system, managing sensitive patient information confidentially, and delivering excellent customer service are core aspects of the job. Join a team that values diversity, fosters professional growth, and is driven by a mission to improve health outcomes in the community and beyond.