Medical Receptionist

Optum is a leading global healthcare company dedicated to helping millions of people live healthier lives through the innovative use of technology and personalized care management. As part of UnitedHealth Group, one of the world’s most comprehensive health care companies, Optum leverages data, pharmacy benefits, and care resources to create meaningful improvements in health outcomes worldwide. The organization embodies a culture rooted in inclusion, diversity, and career growth, providing employees with access to comprehensive benefit programs and a collaborative work environment. Employees at Optum are empowered to make a direct impact on the health and well-being of their communities, as the company works on the forefront of transforming the health care system, addressing disparities, and enabling equitable care across all populations.

Within this framework, Unity Health seeks a dedicated Medical Receptionist to join their expanding Family Medicine and Internal Medicine team. This is a full-time role requiring 40 hours per week, Monday through Friday, with shifts scheduled between 7 a.m. and 5 p.m. The position is based at 4465 Darrow Rd., Stow, OH. As a Medical Receptionist, the successful candidate will play a critical role in supporting both the care team and their patients through efficient administrative support and excellent customer service. This includes greeting and checking in patients promptly, scheduling appointments using established protocols, handling telephone inquiries, and managing payments. The role requires proficiency in maintaining accurate patient records via the electronic health record (EHR) system, ensuring confidentiality of personal health information, and balancing patient interactions with administrative duties.

The Medical Receptionist acts as the frontline representative of the healthcare practice, fostering a welcoming environment that supports patient satisfaction and streamlined operations. The position demands strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively within a fast-paced setting. Candidates should be comfortable working with diverse populations and demonstrate a patient-focused, friendly demeanor. This role is instrumental in coordinating communications between patients, physicians, and clinical staff, therefore excellent communication and interpersonal skills are essential.

Optum offers a competitive hourly wage ranging from $16.15 to $28.80, dependent on experience, education, and local labor conditions. Beyond compensation, the company provides an extensive benefits package designed to support employees’ health, financial well-being, and work-life balance. Optum promotes a workplace culture that values performance rewards, ongoing development opportunities, and the advocacy of a diverse and inclusive workforce. This is an excellent opportunity for individuals seeking to build a career in healthcare administration with a reputable and impactful leader in the industry. Join Optum and UnitedHealth Group to care, connect, and grow together while contributing to a meaningful mission of improving health care delivery and outcomes for all communities.