Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Tuition Assistance
Retirement Plan
career advancement
employee discount
Job Description
Nebraska Medicine is a leading academic health system providing top-tier medical care, education, and research services in the Nebraska region. As a recognized entity for Serious Medicine and Extraordinary Care, Nebraska Medicine emphasizes a culture of collaboration, diversity, and inclusion. It has been praised by Forbes Magazine as one of America’s Top Employers and the Best Employer in Nebraska, underscoring its commitment to creating an exceptional workplace for its staff and delivering outstanding patient outcomes. The organization partners closely with the University of Nebraska Medical Center (UNMC) to advance health services and innovative medical research. This integration offers employees a dynamic environment combining practical patient care with academic growth opportunities. Offering full-time employment with a structured Monday through Friday first shift schedule (7:30 AM – 5:00 PM), this opportunity comes with benefits eligibility, including educational support and tuition assistance.
The Medical Receptionist role at the Village Pointe Clinic Center is designed for individuals who excel in fast-paced, dynamic work settings while exhibiting dependability, longevity, and accountability in their performance. The position serves as the primary point of contact for patients, physicians, and clinic staff, welcoming and assisting them via in-person greetings or telephone communications. Key responsibilities include scheduling appointments, processing patient registrations, and ensuring efficient patient flow in the clinic. This job demands professional interpersonal skills and the ability to perform administrative tasks with confidentiality and efficiency. Familiarity with medical terminology and experience in healthcare settings are preferred, which will elevate the quality of patient interactions and support the clinical team effectively.
Working at Nebraska Medicine means joining a team that values individual skills within a collaborative framework, aiming to deliver exceptional care through teamwork. Employees benefit from an enriching environment that supports academic advancement through tuition assistance up to $5,000 annually, discounts at affiliated colleges like Clarkson College, and career growth initiatives. The organization promotes diversity and inclusion by hiring individuals from varied backgrounds and fostering an environment where every voice matters. Candidates with a background in medical or healthcare fields, including medical assistant programs or nursing assistant experience, will find this role especially fitting. Moreover, fluency in Spanish is a plus for some positions, enhancing the ability to serve a diverse patient population comprehensively.
This position requires candidates to provide excellent customer service, demonstrate strong communication and organizational skills, and maintain professionalism when working with medical staff and patients. Nebraska Medicine’s Medical Receptionist role is ideal for those seeking a fulfilling career in a reputable health network dedicated to transformative patient care, research, and education. The Village Pointe Clinic Center offers a supportive environment where medical receptionists can thrive and contribute meaningfully to the community’s health needs.
The Medical Receptionist role at the Village Pointe Clinic Center is designed for individuals who excel in fast-paced, dynamic work settings while exhibiting dependability, longevity, and accountability in their performance. The position serves as the primary point of contact for patients, physicians, and clinic staff, welcoming and assisting them via in-person greetings or telephone communications. Key responsibilities include scheduling appointments, processing patient registrations, and ensuring efficient patient flow in the clinic. This job demands professional interpersonal skills and the ability to perform administrative tasks with confidentiality and efficiency. Familiarity with medical terminology and experience in healthcare settings are preferred, which will elevate the quality of patient interactions and support the clinical team effectively.
Working at Nebraska Medicine means joining a team that values individual skills within a collaborative framework, aiming to deliver exceptional care through teamwork. Employees benefit from an enriching environment that supports academic advancement through tuition assistance up to $5,000 annually, discounts at affiliated colleges like Clarkson College, and career growth initiatives. The organization promotes diversity and inclusion by hiring individuals from varied backgrounds and fostering an environment where every voice matters. Candidates with a background in medical or healthcare fields, including medical assistant programs or nursing assistant experience, will find this role especially fitting. Moreover, fluency in Spanish is a plus for some positions, enhancing the ability to serve a diverse patient population comprehensively.
This position requires candidates to provide excellent customer service, demonstrate strong communication and organizational skills, and maintain professionalism when working with medical staff and patients. Nebraska Medicine’s Medical Receptionist role is ideal for those seeking a fulfilling career in a reputable health network dedicated to transformative patient care, research, and education. The Village Pointe Clinic Center offers a supportive environment where medical receptionists can thrive and contribute meaningfully to the community’s health needs.
Job Requirements
- Minimum of 16 years of age required
- Ability to provide a high level of customer service to physicians, patients and other internal/external customers
- Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner
- Demonstrated analytical, prioritization and organizational skills
- Demonstrated flexibility and dedication to team environment
- Effective communication skills
Job Qualifications
- High school education or equivalent preferred
- One year post-secondary education in business, medical assistant, or nursing assistant program preferred
- Equivalent combination of education and experience in customer service or medical scheduling preferred
- Nursing Assistant or Medical Assistant credentials preferred
- Knowledge of medical terminology preferred
- Experience with Microsoft Office, specifically Word and Excel preferred
- Fluency in Spanish preferred depending on position availability
Job Duties
- Greet and welcome patients and visitors in person and via telephone
- Answer incoming calls professionally and efficiently
- Check-in and check-out patients according to established protocols
- Schedule patient appointments and manage the clinic calendar
- Register patients, including verifying insurance and collecting necessary information
- Communicate effectively with physicians, clinic staff, and patients
- Maintain confidentiality and professionalism in handling patient information
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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