Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Penn Medicine - Becker ENT & Allergy is a dynamic and fast-growing multi-specialty medical practice with several convenient locations throughout Philadelphia and Central and South Jersey. This well-established healthcare provider includes a diverse team of specialists such as otolaryngologists, audiologists, facial plastic surgeons, allergists, speech-language pathologists, and nurse practitioners. With this broad range of expertise, the practice offers specialized care addressing a wide variety of complex health issues linked to ear, nose, throat, hearing, allergy, and speech conditions. The practice's commitment to providing comprehensive, patient-centered care ensures that patients receive highly skilled medical attention in a comfortable and professional environment. With a strong foundation in clinical excellence and a team-based, compassionate approach, Penn Medicine - Becker ENT & Allergy is recognized for innovative treatment methods and outstanding patient outcomes.
The role available is for a Medical Receptionist located in Central Jersey, joining a rapidly expanding team within this respected multi-specialty healthcare organization. This full-time position offers competitive salary and excellent benefits including medical, dental, and vision insurance, paid holidays and vacation time, a 401(k) retirement plan, and more. The Medical Receptionist plays a critical role as the first point of contact for patients and visitors, setting a welcoming and professional tone that reflects the high standards of the practice. Candidates in this role must demonstrate strong customer service skills and perform effectively under pressure, handling a variety of administrative and clinical support functions with accuracy and empathy.
Medical Receptionists work closely with healthcare providers and support staff, managing check-in and check-out procedures, maintaining patient records in electronic medical record systems such as Epic, scheduling appointments for new and returning patients, and assisting in clinical settings by rooming patients and taking vital signs. The receptionist is also responsible for communication tasks including answering calls about appointments, prior authorizations for imaging or medication refills, as well as ensuring the front desk and reception area are well organized and properly stocked with necessary office and medical supplies. This role requires attention to detail in clerical activities such as scanning charts and managing follow-up communication with patients.
Working at Penn Medicine - Becker ENT & Allergy offers opportunities for professional growth in a supportive and team-oriented environment where employees are valued and patient care is paramount. The practice adheres strictly to public health requirements, including COVID-19 vaccination and booster mandates or medically approved exemptions, ensuring a safe workplace for everyone. This position is scheduled for daytime hours, Monday through Friday, catering to a work-life balance that complements personal and professional commitments. For individuals passionate about healthcare and skilled in customer interaction and administrative responsibilities, this opportunity represents a stepping stone within a flourishing medical practice dedicated to excellence and comprehensive patient care.
The role available is for a Medical Receptionist located in Central Jersey, joining a rapidly expanding team within this respected multi-specialty healthcare organization. This full-time position offers competitive salary and excellent benefits including medical, dental, and vision insurance, paid holidays and vacation time, a 401(k) retirement plan, and more. The Medical Receptionist plays a critical role as the first point of contact for patients and visitors, setting a welcoming and professional tone that reflects the high standards of the practice. Candidates in this role must demonstrate strong customer service skills and perform effectively under pressure, handling a variety of administrative and clinical support functions with accuracy and empathy.
Medical Receptionists work closely with healthcare providers and support staff, managing check-in and check-out procedures, maintaining patient records in electronic medical record systems such as Epic, scheduling appointments for new and returning patients, and assisting in clinical settings by rooming patients and taking vital signs. The receptionist is also responsible for communication tasks including answering calls about appointments, prior authorizations for imaging or medication refills, as well as ensuring the front desk and reception area are well organized and properly stocked with necessary office and medical supplies. This role requires attention to detail in clerical activities such as scanning charts and managing follow-up communication with patients.
Working at Penn Medicine - Becker ENT & Allergy offers opportunities for professional growth in a supportive and team-oriented environment where employees are valued and patient care is paramount. The practice adheres strictly to public health requirements, including COVID-19 vaccination and booster mandates or medically approved exemptions, ensuring a safe workplace for everyone. This position is scheduled for daytime hours, Monday through Friday, catering to a work-life balance that complements personal and professional commitments. For individuals passionate about healthcare and skilled in customer interaction and administrative responsibilities, this opportunity represents a stepping stone within a flourishing medical practice dedicated to excellence and comprehensive patient care.
Job Requirements
- High school diploma or equivalent
- At least one year of experience as a medical receptionist or medical assistant preferred
- Strong organizational skills
- Excellent interpersonal and communication abilities
- Ability to follow office protocols and procedures
- Proficiency in using computer systems and software
- Must be COVID-19 vaccinated and boosted or have a qualified exemption
- Ability to work Monday through Friday daytime shifts
Job Qualifications
- High school diploma or equivalent
- Experience with electronic medical record systems such as Epic preferred
- Strong customer service and communication skills
- Ability to work well under pressure and multitask
- Basic knowledge of medical terminology preferred
- Ability to operate standard office equipment and computer applications
- Prior experience in a healthcare or medical receptionist role preferred
Job Duties
- Greet patients and vendors
- Obtain and enter patient demographic information into the Epic System
- Check patients in and out
- Room patients, take their vital signs and input into the EMR System
- Schedule appointments for return and new patients
- Review any documents given to patient by provider
- Answer any incoming calls regarding scheduling appointments or prior authorizations for imaging or medication refills
- Assist the providers in procedures
- Follow daily routine opening checklist and closing checklist
- Make sure each patient room is fully stocked
- Keep front reception area clean and organized
- Inform office manager if the office is running low on any office or medical supplies
- General clerical duties include but not limited to scanning charts into the EMR system, follow up calls to patients, use of email, phone, computers, and Google Apps
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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