DOCS, LLC logo

Medical Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K Matching
Life insurance
Employee assistance program
Paid Time Off

Job Description

DOCS Dermatology Group stands as one of the largest and most respected dermatology practices in the United States, with a rich history spanning over 40 years. Operating across more than 100 locations in 10 states under 20 unique practice brands, our expansive network employs more than 200 providers dedicated to delivering exceptional skin health care. Our commitment is rooted in offering comprehensive medical, surgical, and cosmetic dermatology services that emphasize patient well-being, accessibility, and compassionate care. We strive to create a welcoming and supportive environment that fosters positive health outcomes while maintaining the highest standards of professionalism and medical expertise.

We are currently seeking a dedicated and personable Receptionist to join our medical team. This front-line position plays a crucial role in enhancing patient experience by managing communications and administrative tasks efficiently and courteously. The Receptionist acts as the initial point of contact for patients and visitors, ensuring that every interaction is handled with empathy and professionalism. Duties include answering multi-line phone systems, greeting patients and vendors, managing patient check-ins and check-outs, and handling insurance and payment processes. This role requires proficiency in data entry within electronic health records (EHR) systems, scheduling appointments, and maintaining a safe and organized work environment.

The ideal candidate will possess strong interpersonal skills, a keen attention to detail, and a proactive approach to learning and adapting within a fast-paced medical setting. Prior experience with medical terminology is advantageous, although not mandatory. We value self-motivation and a commitment to upholding exceptional patient care and customer service standards. Join us at DOCS Dermatology Group where you will be part of a team that values innovation, quality, and patient-focused care. This full-time position offers opportunities for professional growth and development within a respected and expanding dermatological practice dedicated to making a positive difference in the lives of our patients.

Job Requirements

  • High school diploma or equivalent certificate
  • Prior experience with medical terminology is a plus
  • Ability to learn related center tasks and be of assistance to management and physicians
  • Self-motivated to achieve the highest patient care and customer service standards

Job Qualifications

  • High school diploma or equivalent certificate
  • Prior experience with medical terminology is a plus
  • Ability to learn related center tasks and be of assistance to management and physicians
  • Self-motivated to achieve the highest patient care and customer service standards

Job Duties

  • Answering multi-line phones
  • Greeting patients and vendors
  • Signing patients in and out, obtaining insurance information and any other necessary data
  • Data entry into EHR systems
  • Scheduling appointments on the phone and at checkout desks
  • Collecting outstanding balances and copays
  • Providing patients with support and guidance as needed
  • Maintaining safe, secure and healthy work environment by establishing and following standards and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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