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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Day shift
great benefits
Mission Driven Team environment
Career growth and advancement potential
Job Description
Trinity Health Of New England Medical Group is a well-established healthcare organization providing comprehensive medical services to communities in Connecticut and western Massachusetts. As part of Trinity Health Of New England, the group encompasses a diverse range of primary care providers, specialists, and surgeons, delivering high-quality care in areas including primary care, specialty care, surgery, urgent care, rehabilitation, and diagnostic services such as imaging and laboratory testing. With a strong commitment to compassionate, person-centered care, the organization serves thousands of patients every year, aiming to improve health outcomes through a mission-driven approach rooted in core values that emphasize dignity, inclusivity,... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows-based computer environment and Microsoft Office products
- Accuracy and dependability
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Proficiency in Windows-based computer environment and Microsoft Office products
- Excellent keyboard skills
- Accuracy and dependability
- Strong communication and customer service skills
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner
- Schedules patient appointments based on department protocols to maximize provider productivity
- Performs patient registration, insurance verification, and copay and point of service collections
- Obtains pre-certifications, prior authorizations, and manages referrals
- Prepares patient charts and manages incoming and outgoing faxes
- Provides clerical support to providers and staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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