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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
career growth
Mission driven environment
Job Description
Trinity Health Of New England is a well-respected healthcare system that serves patients across Connecticut and western Massachusetts. The organization is composed of a network of primary care providers, specialists, and surgeons dedicated to offering comprehensive medical services including primary care, specialty care, surgery, urgent care, rehabilitation, as well as imaging and laboratory services. Trinity Health Of New England is part of a larger network renowned for its commitment to quality, compassionate, and patient-centered care. The organization emphasizes a mission-driven team environment where employees are valued for their unique perspectives, experiences, and talents, which in turn fosters a supportive and... Show More
Job Requirements
- high school diploma or equivalent
- experience within a medical office or billing department preferred
- knowledge of patient billing and medical terminology preferred
- excellent keyboard skills
- proficiency in a Windows based computer environment and Microsoft Office products
- accuracy and dependability
Job Qualifications
- high school diploma or equivalent
- experience within a medical office or billing department preferred
- knowledge of patient billing and medical terminology preferred
- excellent keyboard skills
- proficiency in a Windows based computer environment and Microsoft Office products
- accuracy and dependability
Job Duties
- greet patients and communicate with them via phone or in person in a courteous and professional manner
- answer telephones in a timely, courteous, and professional manner using appropriate scripting
- process calls to ensure patients are transferred to the appropriate staff member or provider timely
- schedule patient appointments based on department protocols to maximize provider productivity
- perform patient registration and insurance verification
- handle copay and point of service collections
- complete pre-certifications, prior authorizations, and referrals
- prepare charts and manage incoming and outgoing faxes
- provide clerical support to providers and staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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