Medical Receptionist

Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Exact $21.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Wellness Program
401k plan
Free imaging services

Job Description

This leading healthcare organization specializes in advanced radiology services, committed to providing the very best in patient care through the use of cutting-edge technology and artificial intelligence. For decades, the company has been a pioneer in the radiology field, continually advancing diagnostic imaging to improve clinical outcomes. Their dynamic and collaborative team environment encourages cross-training and career advancement opportunities, emphasizing a strong commitment to a better healthcare experience. The organization’s core strength lies in its people and their dedication to delivering quality, value, and access to healthcare services in this fast-evolving medical landscape.

As a Patient Service Representative, you will be part of a dedicated, professional team that serves as the vital link between patients, healthcare providers, payors, and regulatory bodies. This role is fundamental in ensuring a seamless healthcare experience by greeting and registering patients, managing their appointments, and coordinating patient care logistics. You will act as the first point of contact, providing orientation to patients about preparatory and safety protocols, answering and transferring phone calls, and collecting co-pays and relevant documentation with accuracy. Your responsibilities extend to safeguarding patient property and health information in compliance with company policies and legal requirements, reflecting the utmost respect and professionalism for patient privacy and organizational assets.

This position requires a passionate service-oriented mindset, excellent organizational and multitasking skills, and the ability to thrive in a fast-paced clinical environment. Effective communication and interpersonal skills are essential to interact diplomatically with patients, families, and colleagues while maintaining professional behavior that fosters cooperative working relationships. The role also involves demonstrating sensitivity to cultural differences and patient boundaries during every interaction.

The position is temporary and offers hourly pay at a rate of $21.00 per hour. The employer provides comprehensive benefits, including medical, dental, and vision coverages, health savings accounts with employer funding, wellness incentives, 401(k) employer match, and free imaging services at their centers for employees and immediate family members. While the formal educational qualifications are not specified, candidates must possess a high school diploma or GED and have intermediate to advanced computer skills. Prior experience in medical or radiology office settings and familiarity with medical terminology is preferred but not mandatory.

Joining this team means becoming part of a forward-thinking organization that leads radiology into the future by integrating advanced technologies and placing patient care at the forefront. Candidates who are passionate about delivering exceptional service while maintaining accuracy, confidentiality, and professionalism will find rewarding opportunities for growth and contribution in this role. The company values diversity and respect within its workforce, encouraging candidates who are adaptable and enthusiastic about healthcare to apply for this temporary opportunity.

Job Requirements

  • High school diploma or GED
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical or radiology office experience is preferred

Job Qualifications

  • High school diploma or GED
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical or radiology office experience is preferred

Job Duties

  • Greet and register patients in a friendly and service-oriented manner
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation
  • Collect and log all co-pays and fees
  • Answer or transfer incoming phone calls
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed
  • Coordinate with the back-office staff for timely and effective care of patients

Job Criteria

Experience

Mid Level (3-7 years)


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