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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $19.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Simon Eye and Center for Advanced Eye Care are distinguished partner practices delivering comprehensive eye care services across Delaware and Pennsylvania. With a combined team of 34 Optometrists, 8 Ophthalmologists, and 190 staff members, these practices are dedicated to providing medically oriented, patient-centered eye care in conveniently located offices in Glen Mills, Bryn Mawr, and Bucks County. The practices emphasize a blend of experience, professionalism, and accessibility to make quality eye care available to all community members. Recognized as the most trusted eye care providers in Delaware, Simon Eye Associates have been honored as Reader's Choice Best Optometrists for nearly... Show More
Job Requirements
- At least high school diploma or equivalent
- Minimum 3 years experience in customer service preferably in medical environment
- Strong communication skills
- Ability to handle multi-tasking in a fast-paced setting
- Proficiency with computer systems and databases
- Ability to maintain professionalism and confidentiality
- Availability to work evening and weekend shifts
Job Qualifications
- At least 3 years of experience providing exceptional customer service preferably in a fast-paced medical environment
- Ability to understand and communicate patient insurance information clearly and professionally
- Ability to multi-task and work quickly and accurately while maintaining a positive patient experience
- Proficiency in using computer databases including typing accuracy
- High level of professionalism and self-motivation
- Ability to work at least one evening per week and two Saturdays per month to meet patient needs
Job Duties
- Accurately enter and communicate patient charges
- Collect co-payments from patients as required by insurance guidelines
- Review registration information on file and verify insurance plan information
- Update and maintain patient insurance and demographic information
- Resolve patient issues by obtaining and evaluating all relevant information and coordinate with other departments when needed
- Schedule patient appointments
- Communicate with providers and staff throughout daily events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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