Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $19.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
Cape Cod Hearing Services, Inc. is a reputable healthcare provider dedicated to offering outstanding hearing services to residents and patients in Barnstable County, Massachusetts. This company approaches hearing health through cutting-edge audiology technologies and maintains a strong commitment to compassionate, patient-centered care. With a focus on improving the quality of life for individuals who face hearing challenges, Cape Cod Hearing Services stands out as a leader in its field, combining professionalism with personalized attention to meet each patient's unique needs. They have built a strong reputation for delivering excellent healthcare through a team effort that values empathy, skill, and advanced technical knowledge. Joining this organization means becoming part of a team that is not only dedicated to healthcare excellence but is also passionate about making a meaningful difference in the community they serve.
The available position is for a full-time Medical Receptionist based on-site in Barnstable County, MA. This role is essential to the smooth functioning of the medical office and plays a crucial part in the patient experience from the moment they enter the facility. The Medical Receptionist is responsible for managing appointment scheduling efficiently, greeting and assisting patients with warmth and professionalism, and handling telephone communications promptly and politely. In addition to these frontline duties, the role demands meticulous maintenance of patient records and verification of insurance information to ensure seamless administrative operations. This position also offers the opportunity to provide general administrative support to the clinical team, thereby contributing to the overall workflow and patient care process. The ideal candidate will thrive in a collaborative, fast-paced healthcare environment and be well-versed in medical office systems, demonstrating excellent organizational abilities and attention to detail. While prior experience in a medical or audiology office is advantageous, it is not a strict requirement, making this a perfect opportunity for entrants into the field who have a willingness to learn and grow within a supportive professional setting.
The available position is for a full-time Medical Receptionist based on-site in Barnstable County, MA. This role is essential to the smooth functioning of the medical office and plays a crucial part in the patient experience from the moment they enter the facility. The Medical Receptionist is responsible for managing appointment scheduling efficiently, greeting and assisting patients with warmth and professionalism, and handling telephone communications promptly and politely. In addition to these frontline duties, the role demands meticulous maintenance of patient records and verification of insurance information to ensure seamless administrative operations. This position also offers the opportunity to provide general administrative support to the clinical team, thereby contributing to the overall workflow and patient care process. The ideal candidate will thrive in a collaborative, fast-paced healthcare environment and be well-versed in medical office systems, demonstrating excellent organizational abilities and attention to detail. While prior experience in a medical or audiology office is advantageous, it is not a strict requirement, making this a perfect opportunity for entrants into the field who have a willingness to learn and grow within a supportive professional setting.
Job Requirements
- high school diploma or equivalent
- proficiency in appointment scheduling and receptionist duties
- strong knowledge of medical terminology
- excellent phone etiquette
- exceptional organizational skills
- proficiency with relevant office software and tools
- ability to work collaboratively in a fast-paced healthcare environment
Job Qualifications
- proficiency in appointment scheduling and receptionist duties
- strong knowledge of medical terminology and experience working in a medical office environment
- excellent phone etiquette and interpersonal communication skills
- exceptional organizational skills and attention to detail
- proficiency with relevant office software and tools such as scheduling systems or medical practice management software
- ability to work collaboratively in a fast-paced healthcare environment
- previous experience in a medical or audiology office is a plus but not required
- high school diploma or equivalent required
- additional certification in medical office administration or related fields is a plus
Job Duties
- manage appointment scheduling
- greet and assist patients
- answer phone calls
- maintain patient records
- verify insurance information
- provide administrative support to the team
- ensure smooth day-to-day operations of the medical office
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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