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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $20.25
Work Schedule
Flexible
Benefits
Great small business work environment
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
retirement benefit
Job Description
American Family Care (AFC) is one of the largest primary and urgent care companies in the United States, known for delivering accessible and high-quality medical services seven days a week on a walk-in basis. With over 250 clinics nationwide and more than 800 in-network physicians, AFC serves over six million patients annually, making it a leader in urgent care, primary care, and occupational medicine. The company’s facilities are equipped with state-of-the-art technology, including onsite labs and in-house x-ray capabilities, ensuring comprehensive diagnostic services. AFC is committed to providing patient-centered healthcare that is convenient, compassionate, and economical, promoting the health and... Show More
Job Requirements
- Education equivalent to high school graduation
- Previous experience in medical clerical roles preferred
- Basic computer proficiency including Microsoft Office
- Ability to maintain accuracy and attention to detail
- Strong customer service orientation
- Professional appearance and conduct
- Effective verbal communication skills
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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