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Medical Receptionist

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
401(k) and Roth 401(k)
401(k) employer match
Dental Insurance
term life insurance
Vision Insurance
wellness benefits
Paid Time Off
Personal Days
short term disability
long term disability
Paid holidays
Employee assistance program
travel assistance program

Job Description

Community Health Care is a well-established privately owned corporation with a notable 40-year history dedicated to delivering the highest quality of innovative and comprehensive health care services. The organization is deeply committed to providing compassionate, supportive, personal, convenient, and cost-effective medical care to its patients. Through active engagement with the communities it serves, Community Health Care has developed a reputation for prioritizing patient well-being and ensuring accessible care for diverse populations. This commitment is evident in their efforts to recruit outstanding staff members who are supported and encouraged to grow within the organization, fostering a sense of pride and collaboration among employees.

Community Health Care Manchester is currently seeking a Medical Receptionist who is passionate about helping others and eager to become the first and last point of contact for their patients. This role is essential in creating a welcoming, efficient, and patient-centered environment within the medical office. The successful candidate will join a dynamic, team-oriented office dedicated to excellent patient care. This position offers an opportunity to work in an established medical practice that values both its patients and employees alike. The Medical Receptionist will play a critical role in enhancing patient experience through various front-desk responsibilities. This includes greeting patients and visitors warmly, performing patient check-in and check-out procedures efficiently, and ensuring patient information accuracy by verifying contact details and insurance information during each visit. Alongside managing incoming calls and directing them to appropriate personnel, the receptionist is responsible for maintaining patient privacy by adhering strictly to HIPAA guidelines and safety protocols. Additionally, the role involves conducting appointment reminders to help reduce missed visits and foster better patient engagement.

This position is ideal for individuals with strong customer service skills, a solid understanding of medical office procedures, and the ability to prioritize tasks effectively in a busy clinical setting. Time management, excellent verbal and written communication skills, and a positive team-oriented attitude are critical for success in this role. The work environment is energetic and collaborative, designed to surpass patient expectations and uphold a high standard of care. The Medical Receptionist at Community Health Care Manchester is not only a critical member of the administrative team but also an ambassador of the practice’s values and patient care philosophy. Those interested in joining a supportive healthcare team that actively contributes to community health and values continual professional growth and teamwork are encouraged to apply today.

Job Requirements

  • excellent customer service skills
  • possess a strong knowledge of medical office procedures
  • demonstrate excellent time management skills and the ability to prioritize tasks
  • outstanding written and verbal communication skills
  • energetic with a desire to surpass expectations
  • positive teamwork approach

Job Qualifications

  • excellent customer service skills
  • strong knowledge of medical office procedures
  • excellent time management skills and ability to prioritize tasks
  • outstanding written and verbal communication skills
  • energetic with a desire to surpass expectations
  • positive teamwork approach

Job Duties

  • Greeting all patients and visitors
  • perform patient check in and check out
  • verify patient’s contact and personal information at all visits
  • verify the patient’s insurance and collect any associated co-pays at the time of service
  • answer incoming calls and direct the caller accordingly
  • maintain patient privacy by following HIPAA guidelines and safety rules
  • conduct patient appointment reminders

Job Criteria

Experience

Mid Level (3-7 years)


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