Medical Receptionist

Union City, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.71 - $24.40

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Paid holidays

Commuter Benefits

Job Description

Rendr is a distinguished multi-specialty medical group with a primary care focus, proudly committed to serving the Asian community across New York City. With over 100 clinical offices strategically located throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County, Rendr has established itself as a leading healthcare provider known for delivering exceptional, value-based medical care infused with kindness and cultural sensitivity. The organization’s core mission revolves around enhancing the health and well-being of its patients by offering comprehensive medical services in a welcoming and supportive environment. Rendr’s reputation is built on its dedication to patient-centered care, its commitment to diversity,... Show More

Job Requirements

Highschool diploma or equivalent
bilingual in English and Chinese
prior experience in a medical receptionist or similar role preferred
strong communication skills
ability to handle confidential information responsibly
adaptability to different work environments
proficiency in basic computer applications
commitment to excellent customer service

Job Qualifications

Highschool diploma or equivalent preferred
bilingual in English and Chinese required
excellent verbal, written, and interpersonal communication skills
strong sense of accountability
dedication to patient satisfaction and safety
adaptability and flexibility able to work in different offices
ability to work independently and in a team environment
strong organizational skills with ability to manage competing priorities
EMR system familiarity preferred

Job Duties

Warmly greet and direct patients, vendors, and visitors as they enter the practice
schedule new appointments and coordinate follow up appointments
process insurance information to determine patient eligibility and collect copays accurately
check-in patients upon arrival and assist with completion of paperwork when needed
address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate
check or prepare lab or imaging reports
verify accuracy of patient information and make appropriate changes or updates in records
conduct follow-up reminder calls to patients when needed
answer phone calls and handle all inquiries in a prompt and professional manner
help patients in distress by responding to emergencies
handle sensitive and confidential patient data appropriately
other related duties as assigned by office manager

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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