Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Benefits
Comprehensive Medical, Dental and Vision coverages
Health Savings Accounts with employer funding
Wellness dollars
401(k) employer match
Free services at imaging centers for employee and immediate family
Job Description
We are a leading radiology service provider committed to advancing patient care through cutting-edge artificial intelligence and advanced technology. With decades of collective expertise, our organization has established itself as a pioneer in medical imaging and diagnostic services. Our philosophy centers on delivering the very best in patient care, combining technological innovation with personalized service. As a company, we are dedicated to leading radiology forward by promoting a dynamic work environment that encourages cross-training, professional development, and career advancement opportunities. At the heart of our success is our team of highly skilled and empathetic professionals who share a common goal: to improve healthcare experiences for every patient we serve.
We are currently seeking a Patient Service Representative to join our dedicated team. This role is pivotal in ensuring quality, value, and accessible healthcare services in an evolving and complex healthcare landscape. The Patient Service Representative acts as a frontline ambassador for our organization, responsible for greeting and registering patients in a courteous and service-oriented manner. This position requires a balance of technical proficiency and compassionate communication to coordinate with patients, providers, payors, and regulators effectively. As a vital liaison, the representative helps align all stakeholders to achieve the best clinical outcomes, ensuring an integrated and seamless patient experience throughout their healthcare journey.
In this role, you will manage patient scheduling, verify insurance information, and collect co-pays while maintaining strict adherence to privacy standards and regulations. You will also support back-office operations to ensure timely and efficient patient care. The ideal candidate thrives in a fast-paced setting, possesses strong multitasking abilities, and demonstrates excellent interpersonal skills. They should have a passion for exemplary customer service and the capability to maintain professionalism under all circumstances. The position offers a competitive hourly wage of $21.00 and opportunities to be part of a forward-thinking organization committed to innovation and patient-centered care.
We are currently seeking a Patient Service Representative to join our dedicated team. This role is pivotal in ensuring quality, value, and accessible healthcare services in an evolving and complex healthcare landscape. The Patient Service Representative acts as a frontline ambassador for our organization, responsible for greeting and registering patients in a courteous and service-oriented manner. This position requires a balance of technical proficiency and compassionate communication to coordinate with patients, providers, payors, and regulators effectively. As a vital liaison, the representative helps align all stakeholders to achieve the best clinical outcomes, ensuring an integrated and seamless patient experience throughout their healthcare journey.
In this role, you will manage patient scheduling, verify insurance information, and collect co-pays while maintaining strict adherence to privacy standards and regulations. You will also support back-office operations to ensure timely and efficient patient care. The ideal candidate thrives in a fast-paced setting, possesses strong multitasking abilities, and demonstrates excellent interpersonal skills. They should have a passion for exemplary customer service and the capability to maintain professionalism under all circumstances. The position offers a competitive hourly wage of $21.00 and opportunities to be part of a forward-thinking organization committed to innovation and patient-centered care.
Job Requirements
- High school diploma or GED
- Intermediate to advanced computer skills
- Strong multitasking and communication skills
- Experience providing exceptional customer service
- Medical terminology knowledge
- Recent medical or radiology office experience is preferred
Job Qualifications
- High school diploma or GED
- Intermediate to advanced computer skills
- Strong multitasking and communication skills
- Experience providing exceptional customer service
- Medical terminology knowledge is preferred
- Recent medical or radiology office experience is preferred
Job Duties
- Greet and register patients in a friendly and service-oriented manner
- Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation
- Collect and log all co-pays and fees
- Answer and transfer incoming phone calls
- Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary
- Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed
- Coordinate with the back-office staff for timely and effective care of patients
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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