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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Flexible work schedule
Job Description
SunState Medical Specialists (SMS) is a distinguished healthcare organization that is part of the OneOncology network, dedicated to providing exceptional community-based specialty care across Florida. With a strong and diverse team of 105 physicians specializing in urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is steadfast in its commitment to delivering high-quality, accessible care to patients in need. their comprehensive approach integrates advanced healthcare services such as cutting-edge radiation therapies, in-house pharmacy and laboratory services, care management programs, theranostics, state-of-the-art diagnostic imaging, and active clinical research initiatives. This extensive range of services underscores... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience working as a receptionist or front office representative in a medical setting
- Proficiency with electronic medical record (EMR) systems
- Strong communication and interpersonal skills
- Ability to multitask and remain composed in a fast-paced environment
- Knowledge of medical terminology is preferred
- Ability to maintain patient confidentiality and comply with HIPAA regulations
- Dependable and punctual with a professional appearance
- Basic computer skills including filing faxing scanning and data entry
Job Qualifications
- Previous experience as a receptionist or front office representative in a medical setting
- Familiarity with EMR systems and basic medical terminology
- Strong interpersonal and customer service skills with a compassionate approach
- Professional appearance and demeanor
- Excellent written and verbal communication skills
- Ability to handle sensitive situations with discretion and empathy
- Strong organizational and multitasking abilities in a fast-paced environment
- Reliable detail-oriented and proactive problem-solver
- Ability to work effectively both independently and as part of a team
Job Duties
- Greet and welcome patients and visitors with professionalism and compassion
- Check patients in and out ensuring accurate demographic and insurance information
- Answer screen and route incoming phone calls in a timely manner
- Schedule confirm and coordinate patient appointments
- Maintain patient records in the electronic medical record (EMR) system
- Communicate effectively with clinical staff regarding patient flow and needs
- Ensure the reception area is clean organized and stocked with necessary materials
- Handle sensitive patient information in compliance with HIPAA regulations
- Assist patients with forms questions and general inquiries
- Perform general clerical duties such as filing faxing scanning and data entry
- Support the care team by helping manage daily workflow and patient coordination
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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