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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Job Description
Maryland Primary Care Physicians, LLC is a well-established healthcare provider committed to delivering high-quality primary care services to patients across Maryland. As a medical practice focused on comprehensive and preventive health, the company emphasizes compassionate care and patient-centered service in all aspects of its operations. Maryland Primary Care Physicians, LLC prides itself on maintaining a welcoming environment where patients feel valued and supported throughout their healthcare journey. The practice is equipped with modern medical facilities and staffed by experienced professionals who work collaboratively to ensure optimal patient outcomes and satisfaction.
The Medical Receptionist role at Maryland Primary Care Physi... Show More
The Medical Receptionist role at Maryland Primary Care Physi... Show More
Job Requirements
- High school diploma or equivalent
- One year experience, preferably in a medical office setting
- Knowledge of medical terminology desirable and medical coding
- Word processing and computer experience
Job Qualifications
- High school diploma or equivalent
- One year experience, preferably in a medical office setting
- Knowledge of medical terminology desirable and medical coding
- Word processing and computer experience
- Sound knowledge of business office policies and procedures
- Knowledge of grammar, spelling, and punctuation
- Skill in operating a computer and office equipment
- Excellent customer service skills and ability to answer telephones in a pleasant and helpful manner
- Ability to speak clearly and concisely
- Ability to read, understand, and follow oral and written instruction
- Ability to establish and maintain effective working relationships with patients, employees, and the public
Job Duties
- Greet patients and visitors in a prompt, courteous, and helpful manner, maintaining excellent customer service skills
- Check in patients, verify and update necessary information in the Company’s electronic medical records system
- Assist patients with ambulatory difficulties
- Ensure correct insurance coverage information
- Maintain patient appointments and follow office scheduling policies
- Proper use of telephone system and acceptable telephone etiquette
- Answer telephones, screens calls, takes messages, and provide information as needed
- File, coordinate lab work, physician reports, etc., as needed
- Screen visitors and respond to routine requests for information
- Understand OSHA and HIPAA regulations and requirements
- Maintain work area and waiting room in neat and orderly manner
- Open, date, and distribute incoming mail
- Have a basic understanding of medical office procedures
- Have the ability to read, understand, and follow oral and written instructions
- Ability to sort and file materials correctly by alphabetic or numeric systems
- Understand HMO’s/PPO’s and participating health plans
- Understand the medical claims process, including coding
- Maintain excellent customer service skills in dealings with patients, coworkers, and the public
- Maintain patient confidentiality
- Perform related work and other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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