Medical Receptionist - 12C Safer Unit (Days)

Vanderbilt University Medical Center (VUMC) is a leading healthcare institution located in Nashville, Tennessee. Known globally for its commitment to teaching, discovery, and patient care, VUMC is distinguished by its dedication to advancing health and wellness through preeminent programs in patient care, education, and research. As an organization, it brings together a community of professionals who are passionate about making a difference and changing the world with their expertise. Employees at VUMC are valued for their knowledge, encouraged to grow continuously, and challenged to push beyond yesterday's standards. The work environment at Vanderbilt Health thrives on diversity and inclusivity, recognizing and celebrating the unique backgrounds and perspectives of every individual.

Vanderbilt Health fosters a culture where employees feel part of something bigger than themselves, take pride in their contributions, and continuously strive to improve outcomes for patients. This commitment to excellence has made Vanderbilt Health a respected name in healthcare, attracting high-achieving professionals who seek career growth, a supportive community, and a workplace that values their wellbeing.

The Patient Care Unit Clerical and Receptionist role at VUMC offers a unique opportunity to support vital patient care functions. This position primarily provides clerical and receptionist services to patients, families, visitors, staff, physicians, and departments that support patient care. The employee plays a crucial role in facilitating smooth workflow within the unit, ensuring effective communication, and supporting the appropriate use of technology. Regular guidance is provided to assist with these duties while encouraging independence and professional development.

Responsibilities include processing orders according to established guidelines, managing computer downtime procedures, and entering and updating patient information to ensure accuracy and currency. This role also involves maintaining unit logs, scheduling follow-up appointments, and handling discharge clerical tasks. Additionally, the employee responds to patient calls and requests, providing clear and current information to families, visitors, and staff.

Technological tools such as telephone systems, patient call systems, paging devices, fax and copy machines, scanning equipment, unit-specific monitoring devices, and pneumatic tube systems are integral to this role, facilitating the efficient flow of communication, equipment, and supplies. The role requires managing and ordering supplies with cost-effectiveness in mind. Duties may evolve, with additional tasks assigned as needed, offering variety and opportunities for skill expansion.

This role is suitable for individuals with less than one year of relevant work experience, who hold a high school diploma or GED, and are eager to contribute to a top-tier healthcare institution. The position offers a chance to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package that promotes employee well-being and professional growth. Vanderbilt Health is committed to equal opportunity employment, ensuring an inclusive environment for all employees, including veterans and individuals with disabilities.