Medical | , | Physicians

ProHealth Physicians, a member of the Optum family of businesses, is a leading community-based medical group recognized for its dedication to delivering exceptional healthcare services. By working with ProHealth Physicians, you are contributing to the health and well-being of the community, supported by a culture that values teamwork, innovation, and patient-centered care. The organization boasts a comprehensive range of medical resources and fosters an environment where employees are encouraged to grow professionally while delivering outstanding service. ProHealth Physicians operates with a commitment to quality care, seamless collaboration, and continuous improvement, embodying their core principle: Caring. Connecting. Growing together.

The Medical Receptionist position at Southington Internal Medicine, part of Optum, offers a unique opportunity for a friendly, patient-focused individual who thrives in a detail-oriented, fast-paced healthcare setting. This role is pivotal in ensuring the smooth operation of the medical office by managing front desk responsibilities, supporting the care team, and maintaining adherence to established protocols. The Medical Receptionist is responsible for greeting patients warmly, managing the check-in process accurately, updating and verifying insurance and demographic information, and handling financial transactions such as collecting copayments. Additionally, the role requires proficiency in scheduling appointments using approved guidelines, managing electronic health records (EHR) through call processing and message management, and maintaining effective patient communication to reduce missed appointments and improve care continuity.

The position is full-time, Monday through Friday from 8:30 am to 5:00 pm, with a 40-hour workweek. Flexibility may be needed to float between different practice locations. Beyond day-to-day administrative operations, this role includes tasks such as closing and balancing payment batches daily, scanning necessary patient documents, and supporting coworkers to ensure a high standard of service delivery. ProHealth Physicians seeks a candidate who values teamwork and respect for patients and colleagues, maintaining confidentiality and professionalism at all times.

This role is supported by a competitive pay range of $16.15 to $28.80 per hour, commensurate with experience, education, and market factors. UnitedHealth Group, the parent company, offers robust benefits including paid time off starting on the first pay period, comprehensive health plans, dental and vision insurance, life and disability coverage, and programs that support employee development such as education reimbursement and employee discounts. The supportive culture at UnitedHealth Group emphasizes performance recognition, career development, and a commitment to health equity and environmental responsibility. Joining ProHealth Physicians as a Medical Receptionist means being part of an inclusive, dynamic workplace where your contributions directly impact patients’ lives and community health outcomes.