Medical | Center, | Physicians

Optum is a global healthcare organization committed to helping millions of people live healthier lives through connection, technology, and compassionate care. As part of UnitedHealth Group, Optum integrates data, pharmacy benefits, and care services to optimize health outcomes on a global scale. The company fosters a culture of inclusion and innovation, offering comprehensive benefits, career development, and opportunities to make a meaningful impact in the healthcare sector. With a focus on addressing health disparities and delivering equitable care, Optum is dedicated to creating an environment where diverse talents can thrive and grow together.

ProHealth Physicians, a part of Optum’s network, is seeking a full-time Medical Receptionist to join its team at the Torrington, CT location. This role is central to supporting the care team and enhancing the patient experience by managing front desk operations including patient check-ins and check-outs, scheduling appointments, answering phone inquiries, and maintaining accurate demographic and medical records within the electronic health record (EHR) system. The Medical Receptionist plays a vital role in ensuring smooth administrative workflows, protecting patient confidentiality, and providing exemplary customer service.

The position requires working Monday through Friday, 40 hours per week, with shifts from 8:00 am to 4:30 pm or 9:00 am to 5:30 pm. The role may also involve occasional floating to other local ProHealth practices to assist with coverage based on business needs. This offers a chance to work in a dynamic healthcare environment while contributing to the delivery of quality patient care.

Optum offers a highly competitive hourly wage ranging from $16 to $29 per hour, based on factors such as education, experience, and local labor markets. Employees benefit from an extensive package that includes paid time off starting immediately, eight paid holidays, a variety of medical plans with Health Spending Account or Health Savings Account options, and dental and vision insurance. Additional benefits also include life and disability insurance, a 401(k) savings plan with company contributions, employee stock purchase plan, education reimbursement, employee discounts, referral bonuses, voluntary benefits, and an employee assistance program.

Working as a Medical Receptionist at ProHealth Physicians is an excellent opportunity for candidates who are detail-oriented, patient-focused, and enjoy a fast-paced healthcare setting. The role demands strong computer skills, familiarity with electronic health records, and the ability to multitask effectively while maintaining patient confidentiality. Candidates will gain valuable experience working closely with healthcare professionals and supporting patient care, while being part of an organization dedicated to health innovation and equity. This position not only offers financial rewards but also professional growth and recognition in a supportive and inclusive corporate culture.