Medical Office Receptionist PRN - Richmond VA
Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Flexible work schedule
opportunity to make a difference in healthcare
professional development and training
Supportive team environment
No night or weekend shifts
potential for career growth
Meaningful engagement with diverse patient populations
Job Description
Premise Health is a leading provider of exceptional healthcare services, committed to helping others get, stay, and be well. Operating across multiple locations, Premise Health serves large organizations and their employees by delivering comprehensive health and wellness programs focused on improving patient outcomes and satisfaction. As a purpose-driven company, Premise Health values integrity, innovation, and personalized care, and continually seeks skilled professionals to join their dynamic team. Their collaborative approach fosters a supportive work environment where employees are empowered to make a meaningful impact in the communities they serve. Whether you are a Veteran, Transitioning Military member, National Guard and... Show More
Job Requirements
- High school diploma or equivalent
- Previous medical office experience
- Familiarity with Electronic Medical Records (EMR) systems
- Strong interpersonal and communication skills
- Ability to manage patient records accurately
- Capability to handle scheduling and billing tasks
- Availability to work PRN during day shifts Monday through Friday
- Commitment to professionalism and customer service
- Ability to perform annual competency evaluations
- Willingness to learn and adapt in a dynamic healthcare environment
Job Qualifications
- Previous experience in a medical office setting
- Experience with Electronic Medical Records (EMR) systems
- Strong customer service skills
- Excellent interpersonal and communication skills
- Ability to perform annual competency evaluations
- High school diploma or equivalent
- Ability to manage multiple tasks efficiently
- Detail-oriented with strong organizational skills
- Professional and tactful demeanor
- Problem-solving skills
Job Duties
- Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
- Schedules appointments and enters appointment date and time into computerized scheduler
- Conducts reminder calls to all patients
- Greets and directs patients, salespeople, and visitors
- Registers patients by verifying that patient's record is up to date and accurate and makes appropriate changes in computer system and on patient's chart
- Coordinates referrals for patients through insurance and other physician offices or specialists
- Prepares all billings in computerized system for processing by finance
- Collects payment from patients and reconciles daily cash reports
- Looks for ways to improve and promote quality, demonstrates accuracy and thoroughness
- Ability to identify and solve problems in a timely manner
- gathering and analyzing information skillfully, developing alternate solutions
- Exceptional interpersonal skills
- listening skills are essential while remaining open to other ideas and trying new things
- Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
- Follows through on commitments
- Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
- Demonstrates ability to perform and maintain Annual Competencies
- May require other duties as assigned
Job Location
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