You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
wellness programs
employee development
recognition programs
Job Description
Florida State University (FSU) is a prestigious public research university located in Tallahassee, Florida. Established in 1851, it is recognized as one of the oldest sites of higher education in Florida and stands out as an elite academic institution with a commitment to fostering research, creativity, and a vibrant community steeped in tradition. FSU is internationally known for offering a wide range of disciplines across sciences, technology, arts, humanities, and professional studies, while emphasizing a strong foundation in liberal arts and critical thinking. The university’s campus is alive with intellectual pursuits, innovations, and extracurricular activities that prepare students and staff... Show More
Job Requirements
- High school diploma or equivalency
- Two years of relevant experience or post-high school education equivalent to two years
- Documentation of current PPD test with negative results within past six months
- Documentation of physical examination completed within past six months
- Documentation of tetanus immunization within last 10 years within 30 days of hire
- Documentation of hepatitis B vaccine or positive antibody titer within 30 days of hire
- Successful completion of criminal background check
Job Qualifications
- High school diploma/equivalency and two years of experience
- Post-high school education and experience equal to two years
- Knowledge of facility protocols and Electronic Medical Record (EMR) systems
- Ability to communicate professionally with patients and healthcare staff
- Understanding of third-party payors, billing, accounts receivable functions and payment codes
- Experience in scheduling and customer service in a healthcare setting
- Proficient in balancing financial transactions with 100% accuracy
- Commitment to confidentiality and compliance with healthcare regulations
Job Duties
- Act as first point of contact to patients that walk in or call to schedule an appointment
- Schedule patient healthcare appointments for multiple clinics
- Utilize facility protocols to determine appropriate placement of patients based on presenting problem
- Answer all calls according to policies and procedures in a timely and professional manner
- Screen incoming phone calls, answer routine questions and forward inquiries to appropriate departments
- Assist in monitoring the schedule and removing patients from appointments when they do not show within the allotted time slot
- Schedule waiting patients in the no show appointment slots according to appointment guidelines
- Maintain waitlists as needed
- Maintain communication with providers and nursing staff regarding unscheduled patients and patients that appear to need care prior to the first available appointment
- Verify patient insurance eligibility status and register patient in Electronic Medical Record (EMR)
- Provide information and support to patients regarding available healthcare services
- Direct patients to appropriate departments/offices to facilitate problem resolution regarding fees, insurance, immunizations, questions for providers, etc
- Direct patient to other services such as health promotion services and specialty clinics, as appropriate
- Cancel/reschedule appointments according to facility appointment guidelines
- Initiate telephone encounters for triage nurses to return calls to patients regarding questions or concerns
- Communicate appropriate information to supervisors and providers as necessary
- Check patients in and out in a professional, timely, and hospitable manner while following clinic check-out and cash handling policies
- Greet patients, ensure insurance, pre-certifications and prior authorizations are correctly entered
- Collect copayments, prepayments, bad debt, self-pay balances and other payments at the time of service
- Appropriately balance deposits, checks, and credit card systems
- Balance and close batches daily (100% accuracy) with appropriate secondary verifier
- Demonstrate knowledge of third-party payors, billing, accounts receivable functions and payment codes
- Attend and participate in scheduled departmental meetings and other meetings or committees as directed
- Attend in-service presentations, training and mandatory educations programs
- Maintain appointment statistical data and prepare reports as directed by supervisor
- Promote an atmosphere of teamwork in accomplishing the mission and goals of FMPP
- Exhibit a willingness to float to all areas of need for administrative support including check in, check out, referrals or other administrative area as deemed necessary across FMPP clinics
- Maintain confidentiality of all personal health information
- Assure that information is maintained, handled, and released in accordance with applicable federal and state statutes and FMPP policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: