Medical Office Receptionist - Headache Clinic

Endeavor Health is a fully integrated healthcare delivery system that serves over 4.2 million residents across six counties in northeast Illinois. The organization comprises more than 25,000 team members and over 6,000 physicians who deliver expert care and transformative patient experiences close to home. Endeavor Health operates more than 300 ambulatory locations and eight acute care hospitals, including Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights), Skokie, and Swedish (Chicago), all recognized as Magnet hospitals for nursing excellence. This reputation underscores the commitment of Endeavor Health to provide high-quality, patient-centered care that meets the diverse needs of its community. The organization fosters an environment where employees are encouraged to achieve career goals and maximize their professional potential, emphasizing a culture of connection, inclusion, and continuous improvement. Endeavor Health’s mission is to help everyone in its communities be their best by delivering safe, seamless, and personal care every time.

The position available at Endeavor Health is for a full-time Medical Office Receptionist within the Outpatient Headache Clinic located in Chicago, IL. This role is designed for individuals who thrive in a dynamic healthcare setting and are committed to providing exceptional patient service. The Medical Office Receptionist will work Monday through Friday from 8:30 AM to 5:00 PM CST, with no rotating weekends currently, although this may change in the future. The hourly pay rate ranges from $18.38 to $26.65, depending on the candidate’s experience and expertise.

In this role, the receptionist reports to the Site Supervisor and is responsible for providing essential office support activities, including welcoming patients and visitors, scheduling appointments, and assisting with patient inquiries to ensure a seamless and positive experience. The position requires maintaining accurate patient demographics and eligibility, handling telephone communications, and managing appointment registrations and rescheduling. The receptionist also collects co-pays and balances, follows up on cancellations or missed appointments, and provides information based on organizational policies and procedures. Clerical duties such as operating standard office equipment, managing supplies, and assisting with medical records and clinical personnel support are part of the daily responsibilities. This role requires professionalism, attention to detail, and the ability to maintain a neat and organized work environment. Endeavor Health values its employees' dedication and offers various benefits that support their growth and well-being, making this an excellent opportunity for individuals interested in advancing their career in healthcare administration.