Medical Office Receptionist

CNY Family Care is a renowned primary care medical office committed to delivering high-quality, patient-centered healthcare services to the community. Known for its dedication to excellence and compassionate care, CNY Family Care emphasizes a supportive and professional environment for both patients and staff. The practice offers comprehensive medical primary care services tailored to meet the healthcare needs of individuals and families, ensuring that patients receive timely, accessible, and effective treatment. This medical office operates with a focus on collaboration among healthcare providers, support personnel, and administrative staff to provide seamless care coordination and positive outcomes.

The Medical Office Receptionist plays a vital role within the CNY Family Care team as the first point of contact for patients entering the facility. This full-time position offers flexible working hours and is an opportunity to join a dedicated team in a fast-paced healthcare environment. The salary range for this position is from $16.00 to $23.00 per hour, classified as non-exempt. The receptionist is responsible for delivering exceptional customer service by managing patient interactions with professionalism and efficiency. Their duties include greeting and assisting patients, managing patient information, scheduling appointments, and handling payment collections. They serve as a liaison between patients and the clinical staff, ensuring clear communication and smooth patient flow.

Patients and their families benefit from the receptionist's role as they provide critical support that ensures an organized and welcoming atmosphere in the office. The receptionist must have strong interpersonal skills to navigate diverse patient concerns, maintain accurate records in the electronic medical record (EMR) system, and uphold strict confidentiality standards as per HIPAA guidelines. This role requires attention to detail, multitasking abilities, and the capacity to work collaboratively with medical professionals and administrative colleagues.

CNY Family Care supports its staff with competitive benefits including health, dental, and vision insurance, a generous paid time-off program, 401K with employer matching, and additional perks such as free onsite parking and daily lunch. Employees have access to wellness benefits like a $1,000 annual employer contribution to Health Savings Accounts (HSA) for those enrolled in the high deductible health plan, as well as free office visits with nurse practitioners or physician assistants for patients within the plan. The organization fosters an inclusive and engaging workplace culture where performance is recognized through annual reviews and merit-based raises.

The Medical Office Receptionist position is ideal for individuals who have prior healthcare or medical office experience and are seeking a role that combines administrative tasks with patient interaction. The position offers a stable career path with opportunities for professional growth within a respected primary care practice. If you are organized, adaptable, and passionate about supporting patient care in a community-focused setting, this role with CNY Family Care presents a fulfilling opportunity to make a meaningful difference every day.