Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Accidental death and disability
PTO
Holidays
Tuition Assistance
Job Description
Southwest Allergy & Asthma Center is a growing medical practice located in the Dallas area, with a focus on providing exceptional allergy and asthma care to patients. The center is committed to innovative healthcare solutions and patient-centered service, creating a supportive and collaborative environment for both patients and staff. As a specialized healthcare provider, Southwest Allergy & Asthma Center emphasizes high standards of medical care, utilizing the latest technology and clinical expertise to improve the quality of life for individuals with allergic and respiratory conditions. The practice is conveniently situated at 6100 Windcom Court, Suite 101, Plano, Texas, offering accessible and comprehensive services to the local community. Southwest Allergy & Asthma Center is known for fostering a team-oriented atmosphere where employees are valued and encouraged to contribute to the overall mission of providing compassionate, effective care in a professional setting.
We are currently seeking a Front Office Specialist to join our innovative company and support the smooth operation of our clinic. This role is essential for maintaining a welcoming environment for patients and visitors while ensuring efficient management of patient information and office workflows. The Front Office Specialist will be responsible for delivering high-quality patient care services, greeting visitors courteously, handling patient intake paperwork, managing electronic medical records, and providing administrative support in line with office policies and procedures. This part-time position involves working Monday through Friday with varying hours, including early mornings and some days extending into the early evening. The position offers a competitive benefits package, including health, dental and vision insurance, 401K, accidental death and disability coverage, paid time off, holidays, and tuition assistance.
The successful candidate will embody professionalism, calmness, and courtesy in their demeanor, ensuring patients feel respected and cared for from the moment they enter the clinic. Familiarity with medical terminology, insurance processes such as HMO and PPO, and proficient computer skills in Microsoft Office and Outlook are required, with knowledge of electronic medical records (EMR) systems preferred. The role demands excellent verbal and written communication skills, attention to detail, and the ability to work independently and efficiently within a busy medical office environment. The Front Office Specialist will also participate in ongoing in-service trainings and may travel between office locations as needed. This position is ideal for someone who values teamwork, patient care excellence, and professional growth in the healthcare sector.
We are currently seeking a Front Office Specialist to join our innovative company and support the smooth operation of our clinic. This role is essential for maintaining a welcoming environment for patients and visitors while ensuring efficient management of patient information and office workflows. The Front Office Specialist will be responsible for delivering high-quality patient care services, greeting visitors courteously, handling patient intake paperwork, managing electronic medical records, and providing administrative support in line with office policies and procedures. This part-time position involves working Monday through Friday with varying hours, including early mornings and some days extending into the early evening. The position offers a competitive benefits package, including health, dental and vision insurance, 401K, accidental death and disability coverage, paid time off, holidays, and tuition assistance.
The successful candidate will embody professionalism, calmness, and courtesy in their demeanor, ensuring patients feel respected and cared for from the moment they enter the clinic. Familiarity with medical terminology, insurance processes such as HMO and PPO, and proficient computer skills in Microsoft Office and Outlook are required, with knowledge of electronic medical records (EMR) systems preferred. The role demands excellent verbal and written communication skills, attention to detail, and the ability to work independently and efficiently within a busy medical office environment. The Front Office Specialist will also participate in ongoing in-service trainings and may travel between office locations as needed. This position is ideal for someone who values teamwork, patient care excellence, and professional growth in the healthcare sector.
Job Requirements
- High school graduate or equivalent
- three years of office experience preferred
- one year medical office experience preferred
- knowledge of medical terminology, HMO, PPO, medical insurance industry, and general clerical procedures
- ability to operate a multi-line telephone system
- must be self-directed and able to work independently
- attention to detail a must
- professional, calm, and courteous demeanor
- excellent verbal and written communication skills
Job Qualifications
- High school graduate or equivalent
- three years of office experience preferred
- one year medical office experience preferred
- knowledge of medical terminology, HMO, PPO, medical insurance industry, and general clerical procedures
- ability to operate a multi-line telephone system
- proficient computer skills in Microsoft Office and Outlook
- EMR knowledge preferred
- professional, calm, and courteous demeanor
- excellent verbal and written communication skills
- attention to detail
- self-directed and able to work independently
Job Duties
- Follows office policies, procedures, and protocols as appropriate
- communicates effectively with other staff members
- greets visitors with a smile in a polite, prompt, helpful manner and provides necessary instructions or directions
- informs appropriate department or person of patient arrival
- completes necessary paperwork such as fee tickets and uses computer systems for billing
- updates patient information, collects co-pays, provides necessary forms for completion, and obtains signatures
- maintains clean, orderly waiting room and work area
- answers phone promptly and pleasantly, handles patient needs such as making appointments and taking messages
- updates information in electronic patient charts according to policy
- performs specific job activities as assigned
- attends all in-service trainings
- travels to other office locations as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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