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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.80 - $24.00
Work Schedule
Standard Hours
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k)
Paid holidays
Paid Time Off
Wellness Program
Employee assistance program
Virtual primary care
Virtual behavioral health
Job Description
Premise Health is a leading healthcare company dedicated to helping people get, stay, and be well through exceptional healthcare services. The company focuses on providing innovative and proactive health solutions to its client employees, making health accessible, convenient, and impactful. Headquartered in the United States, Premise operates numerous health centers across the country, serving corporate clients by delivering onsite and near-site health services tailored to the unique needs of each organization. Premise's mission centers on the belief that amazing health starts with amazing healthcare, striving to foster a culture of wellness that benefits both individuals and their communities. The company... Show More
Job Requirements
- High school diploma or GED
- one year certificate from college or technical school with concentration in front office support for medical settings preferred
- at least 3 year experience in a front desk or customer service related field
- experience in a medical office preferred
Job Qualifications
- High school diploma or GED
- one year certificate from college or technical school with concentration in front office support for medical settings preferred
- at least 3 year experience in a front desk or customer service related field
- experience in a medical office preferred
Job Duties
- Organizes and maintains a filing system for patient charts including generating chart numbers filing and pulling charts
- answers telephone and either responds to inquiry directs caller to appropriate personnel or initiates a triage slip for response by medical personnel
- schedules appointments and enters appointment date and time into computerized scheduler conducts reminder calls to all patients
- greets and directs patients salespeople and visitors
- registers patients by verifying that patient’s record is up to date and accurate makes appropriate changes in computer system and on patient’s chart
- coordinates referrals for patients through insurance and other physician offices or specialists
- prepares all billings in computerized system for processing by finance
- collects payment from patients and reconciles daily cash reports
- looks for ways to improve and promote quality
- demonstrates accuracy and thoroughness
- ability to identify and solve problems in a timely manner
- gathering and analyzing information skillfully developing alternate solutions
- exceptional interpersonal skills
- listening skills are essential while remaining open to other ideas and trying new things
- conducts self with professionalism and in a tactful manner treating others with respect and consideration
- follows through on commitments
- strong customer service orientation responding quickly and appropriately to customer needs and managing difficult or emotional situations
- demonstrates ability to perform and maintain annual competencies
- may require other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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