Medical Office Receptionist

Premise Health is a leading healthcare company dedicated to helping people get, stay, and be well through exceptional healthcare services. The company focuses on providing innovative and proactive health solutions to its client employees, making health accessible, convenient, and impactful. Headquartered in the United States, Premise operates numerous health centers across the country, serving corporate clients by delivering onsite and near-site health services tailored to the unique needs of each organization. Premise's mission centers on the belief that amazing health starts with amazing healthcare, striving to foster a culture of wellness that benefits both individuals and their communities. The company is recognized for its commitment to work-life balance, employee wellbeing, and diversity and inclusion, making it a sought-after employer in the healthcare sector. For more information, visit www.jobs.premisehealth.com.

Premise is currently seeking a Full Time Medical Office Receptionist to join its Health Center team in Minneapolis, MN. This role is integral to the health center’s daily operations, as the receptionist will be the first point of contact for patients, visitors, and healthcare staff. The position offers a Monday to Friday schedule from 8:00 AM to 4:30 PM with no weekend work, along with flexible early start options, which supports employees’ work-life balance. The salary ranges from $20.80 to $24.00 per hour, influenced by experience and qualifications. This full-time role provides a generous paid time off (PTO) package, including 12 paid holidays, comprehensive benefits, and onsite amenities such as secured downtown parking, cafeteria access, and coffee shops.

The Medical Office Receptionist will be responsible for managing patient appointments, coordinating referrals, handling billing and payments, and maintaining accurate patient records. This role demands a dependable and clinically experienced professional who enjoys patient interaction and can support a busy care team with a proactive, hands-on approach. Outstanding interpersonal skills, problem-solving capabilities, and a commitment to quality and customer service are essential for success in this role.

The receptionist's duties include organizing patient charts, answering calls and directing inquiries, scheduling appointments, greeting patients and visitors, registering patients, coordinating referrals through insurance or physician offices, preparing billing for finance processing, and collecting payments. Attention to detail, professionalism, tact, and a customer-service mindset are vital qualities. The position also requires the ability to perform annual competencies and adapt to additional duties as assigned.

Premise fosters an inclusive workplace environment that respects and values diversity across all dimensions, including race, gender, sexual orientation, age, disability, and veteran status. The company offers comprehensive benefits such as medical, dental, vision, life, and disability insurance, a 401(k) program with company match, paid holidays and vacation, an employee wellness program, an employee assistance program (EAP), and access to virtual primary and behavioral health care services for team members and their dependents. Premise Health is committed to supporting employees' wellbeing as a foundation for delivering exceptional healthcare to its clients.