Medical Office Receptionist

Chandler, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401(k) plan with Company Match

Paid holidays

Paid vacation time

company-sponsored wellness program

Employee assistance program

access to virtual primary care

access to virtual behavioral health

Job Description

Premise Health is a leading healthcare company dedicated to helping individuals get, stay, and be well through innovative health solutions and exceptional care services. With a focus on delivering amazing healthcare experiences, Premise Health operates health centers across the United States, providing comprehensive medical services to client employees and their dependents. The company emphasizes work-life balance and creating an inclusive, supportive work environment where employees can thrive and contribute to the mission of improving overall health outcomes. For more details about their mission and services, visit www.jobs.premisehealth.com.

The role of a Full Time Medical Office Receptionist at Premise Heal... Show More

Job Requirements

High school diploma or GED required
One year certificate from college or technical school with concentration in front office support for medical settings preferred
At least 3 year experience in a front desk or customer service related field required
Experience in a medical office preferred

Job Qualifications

High school diploma or GED required
One year certificate from college or technical school with concentration in front office support for medical settings preferred
At least 3 year experience in a front desk or customer service related field required
Experience in a medical office preferred

Job Duties

Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
Schedules appointments and enters appointment date and time into computerized scheduler
Conducts reminder calls to all patients
Greets and directs patients, salespeople, and visitors
Registers patients by verifying that patient's record is up to date and accurate
Makes appropriate changes in computer system and on patient's chart
Coordinates referrals for patients through insurance and other physician offices or specialists
Prepares all billings in computerized system for processing by finance
Collects payment from patients and reconciles daily cash reports
Looks for ways to improve and promote quality
demonstrates accuracy and thoroughness
Ability to identify and solve problems in a timely manner
gathering and analyzing information skillfully, developing alternate solutions
Exceptional interpersonal skills
listening skills are essential while remaining open to other ideas and trying new things
Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
Follows through on commitments
Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
Demonstrates ability to perform and maintain Annual Competencies
May require other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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