Medical Office Receptionist

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging population, increasing rates of obesity and diabetes, and a rise in surgical procedures, there is a growing need for specialized wound care that significantly impacts patients' lives. Healogics is recognized for its commitment to delivering differentiated, quality outcomes through outpatient clinic partnerships. The company prioritizes supporting its employees for the vital service they provide, offering competitive compensation and emphasizing a meaningful, purpose-driven work environment. Healogics operates under strict adherence to company policies and regulations, including those of accrediting organizations and government guidelines such as the Centers for Medicare and Medicaid Services (CMS).

The Patient Navigator role at Healogics is critical to the smooth operation of dynamic outpatient wound care centers. This position involves managing front office functions in a fast-paced environment, serving as a key liaison between patients, providers, and the rest of the wound care team. The Patient Navigator is responsible for coordinating daily patient flow to maximize center efficiency and ensure excellent patient experiences. Responsibilities include greeting patients, managing phone communications, scheduling appointments according to care pathways, verifying and entering insurance and charge information, assembling and maintaining patient charts, and coordinating ancillary testing and transportation. This role requires attention to detail, confidentiality, teamwork, and the ability to multitask effectively in a healthcare setting. The hourly rate for this position generally ranges from $18.75 to $23.05, depending on qualifications, experience, geography, and other factors. Healogics supports its staff with policies designed to foster a positive, collaborative workplace where patient-centered care is paramount.