Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.76 - $25.95
Job Description
Premise Health is a prominent healthcare company dedicated to improving the wellbeing of individuals by helping them get, stay, and be well. With a strong commitment to delivering exceptional healthcare experiences, Premise Health operates health centers across various locations, providing accessible and high-quality medical services tailored to meet the unique needs of client employees and their dependents. The company’s mission emphasizes the importance of amazing healthcare as the foundation for amazing health, creating a workplace culture centered around care, respect, and professional growth. For more information about the company and its opportunities, interested candidates can visit www.jobs.premisehealth.com.
Currently, Prem... Show More
Currently, Prem... Show More
Job Requirements
- High school diploma or GED
- Minimum of three years experience in a front desk or customer service role
- Ability to operate computer systems including scheduling and billing software
- Strong verbal and written communication skills
- Knowledge of medical terminology and filing preferred
- Ability to maintain patient confidentiality and handle sensitive information
- Professional demeanor with strong customer service orientation
- Willingness to perform other assigned duties as needed
- Availability to work full-time in Las Vegas, NV
- Capability to handle phone inquiries and patient registration tasks efficiently
Job Qualifications
- High school diploma/GED required
- At least 3 year experience in a front desk/customer service related field required
- Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software
Job Duties
- Provides support with the daily activities of a health center including filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties
- Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
- Schedules appointments and enters appointment date and time into computerized scheduler
- Conducts reminder calls to all patients
- Greets and directs patients, salespeople, and visitors
- Registers patients by verifying that patient's record is up to date and accurate
- Makes appropriate changes in computer system and on patient's chart
- Coordinates referrals for patients through insurance and other physician offices or specialists
- Prepares all billings in computerized system for processing by finance
- Collects payment from patients and reconciles daily cash reports
- Looks for ways to improve and promote quality
- demonstrates accuracy and thoroughness
- Ability to identify and solve problems in a timely manner
- gathering and analyzing information skillfully, developing alternate solutions
- Exceptional interpersonal skills
- listening skills are essential while remaining open to other ideas and trying new things
- Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
- Follows through on commitments
- Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
- Demonstrates ability to perform and maintain Annual Competencies
- May require other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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