Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,330.03 - $44,746.11
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k)
Paid holidays
Paid vacation
Wellness Program
Employee assistance program
Virtual primary care
Virtual behavioral health
Job Description
Premise Health is a leading provider of healthcare solutions focused on helping people get, stay, and be well. With a mission that emphasizes delivering amazing health through amazing healthcare, Premise Health operates Health Centers that provide accessible, high-quality medical services to client employees and their dependents. The company's innovative approach to workplace wellness and comprehensive healthcare services allow it to uniquely cater to the health needs of diverse populations across various industries. Premise Health is committed to fostering a positive work environment that promotes work-life balance and professional growth for its team members. For more information, potential applicants can visit... Show More
Job Requirements
- High school diploma/GED required
- One year certificate from college or technical school with concentration in front office support for medical settings preferred
- At least 3 year experience in a front desk/customer service related field required
- Experience in a medical office preferred
Job Qualifications
- High school diploma/GED required
- One year certificate from college or technical school with concentration in front office support for medical settings preferred
- At least 3 year experience in a front desk/customer service related field required
- Experience in a medical office preferred
Job Duties
- Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
- Schedules appointments and enters appointment date and time into computerized scheduler
- Conducts reminder calls to all patients
- Greets and directs patients, salespeople, and visitors
- Registers patients by verifying that patient's record is up to date and accurate
- Makes appropriate changes in computer system and on patient's chart
- Coordinates referrals for patients through insurance and other physician offices or specialists
- Prepares all billings in computerized system for processing by finance
- Collects payment from patients and reconciles daily cash reports
- Looks for ways to improve and promote quality
- demonstrates accuracy and thoroughness
- Ability to identify and solve problems in a timely manner
- gathering and analyzing information skillfully, developing alternate solutions
- Exceptional interpersonal skills
- listening skills are essential while remaining open to other ideas and trying new things
- Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
- Follows through on commitments
- Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
- Demonstrates ability to perform and maintain Annual Competencies
- May require other duties as assigned
Job Location
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