Medical Office Assistant

Fresno, CA, USA|

Job Overview

Compensation

Hourly

Range $21.00 - $22.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Job Description

The hiring company is a professional healthcare facility dedicated to providing exceptional patient care and service. As a cornerstone in the community, this organization focuses on creating a welcoming, efficient, and supportive environment for both patients and staff. The facility prides itself on combining modern technology with compassionate care to ensure an outstanding patient experience. This healthcare establishment is committed to maintaining the highest standards of confidentiality and regulatory compliance, including strict adherence to HIPAA regulations. The work environment emphasizes teamwork, professionalism, and continuous improvement to meet the evolving needs of patients and the healthcare industry as a whole.
<... Show More

Job Requirements

High school diploma or equivalent
prior experience in receptionist or customer service roles preferred
familiarity with healthcare environment a plus
basic computer proficiency
ability to communicate clearly and politely
ability to follow office policies and protocols
capability to manage multiple tasks efficiently
commitment to confidentiality and privacy compliance

Job Qualifications

High school diploma or equivalent
experience in a healthcare or customer service environment preferred
strong communication skills
proficiency with computer systems and electronic health records
ability to maintain confidentiality and adhere to HIPAA regulations
excellent organizational skills
ability to work effectively in a team
attention to detail
problem-solving skills

Job Duties

Greet patients and visitors with a smile in a polite, prompt, helpful manner
provide necessary instructions or directions
inform appropriate department or person of patient's arrival
follow office policies, procedures, and protocols as appropriate
communicate effectively with other staff members
complete necessary paperwork such as fee tickets
use computer systems to generate information necessary for billing
update patient information
collect co-pays
provide any necessary forms needing completion
obtain signatures as necessary
maintain a clean, orderly waiting room and work area
promote fully electronic workflows and collaborate with leadership to reduce manual paper processes where feasible
answer phone promptly and pleasantly and handle customer needs expeditiously, such as making appointments and taking messages for clinical staff
proactively escalate patient, workflow, or operational concerns to leadership with constructive solutions
participate in creative ways to promote patient engagement and personalize patient outreach
timely complete any mandatory company training and participate in required emergency drills or other trainings as assigned
update information in electronic patient charts according to policy and procedure
maintain patient, staff, and employer confidentiality
comply with all HIPAA regulations
may perform other job activities as assigned

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: