Medical Front Desk Specialist

Job Overview

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Compensation

Hourly
Exact $20.16
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional development opportunities
supportive work environment
competitive pay

Job Description

The hiring establishment is a healthcare facility located in Coon Rapids, Minnesota. This facility is dedicated to providing high-quality medical care and ensuring a positive experience for patients visiting their clinic. Focused on delivering comprehensive healthcare services, the facility prioritizes patient satisfaction and operational efficiency. It features a team-oriented environment composed of healthcare professionals and administrative staff committed to maintaining a smooth patient flow and an organized, welcoming atmosphere.

We are currently seeking a Medical Front Desk Specialist for a contract position to join this dedicated healthcare team. The Medical Front Desk Specialist will play a critical role in daily patient-facing operations by managing patient reception, scheduling, and communication responsibilities. This role requires candidates to create a welcoming front office environment while maintaining order and accuracy within fast-paced medical settings. The specialist will be the first point of contact for patients upon arrival, responsible for guiding them through the intake process and ensuring all registration information is complete and precise. By coordinating appointment calendars, managing front desk communications, and maintaining patient records, the Medical Front Desk Specialist directly supports the operational flow of the clinic. This position demands professionalism, strong customer service skills, and the capability to handle administrative tasks efficiently. Candidates will need to demonstrate confidence and organizational skills as they interact with patients, staff, and clinical teams. Understanding and using basic medical terminology appropriately will be essential when communicating with patients and collaborating with healthcare providers. Overall, the Medical Front Desk Specialist is instrumental in contributing to a seamless, high-quality patient experience and supporting the clinic’s operational goals.

Job Requirements

  • high school diploma or equivalent
  • previous experience in medical front desk operations preferred
  • strong organizational skills
  • ability to communicate clearly and professionally
  • attention to detail
  • capacity to work in a fast-paced medical environment
  • knowledge of medical terminology
  • proficiency in handling administrative tasks

Job Qualifications

  • high school diploma or equivalent
  • prior experience in a medical front desk or receptionist role preferred
  • strong customer service skills
  • proficiency with office software and scheduling systems
  • familiarity with medical terminology
  • excellent communication and interpersonal skills
  • ability to manage multitasking in a fast-paced environment

Job Duties

  • welcome patients upon arrival
  • guide patients through the intake process and ensure check-in information is complete and accurate
  • coordinate appointment calendars by arranging, confirming, and adjusting visits
  • manage front desk communications including answering calls and responding to inquiries
  • maintain patient records by updating demographic, insurance, and visit-related details
  • support clinic flow by monitoring waiting areas and communicating delays
  • handle administrative reception tasks such as preparing forms and processing paperwork
  • use basic medical terminology appropriately

Job Criteria

Experience

Mid Level (3-7 years)


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