Medical Front Desk Receptionist (PExP)/Medical Assistant

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $24.00

Benefits

Excellent daytime schedule

Premier benefits package

Retirement plan with generous company matching

ongoing training and development

Recognition as best non-profit to work for

competitive pay

bonus plan

Job Description

CAN Community Health is nationally recognized as a leading nonprofit organization committed to ending epidemics related to HIV, Hepatitis C, STIs, and other infectious diseases. Established with a mission to empower wellness, CAN Community Health serves as a premier resource for individuals impacted by these health challenges, offering comprehensive care and support. With multiple accolades including being named among the Best Non-Profit to Work for multiple years (2025, 2024, 2023, 2022, 2021, 2019, and 2018) by NPT, the organization is dedicated to fostering an inclusive, diverse, and supportive workplace environment. CAN Community Health is a drug-free workplace requiring all hires... Show More

Job Requirements

Medical Assistant certification
CPR certified
Demonstrates knowledge of HIV medical terminology, procedures, medications and accepted treatment practices
Demonstrates knowledge of OSHA rules, regulations and mandates
Good communication and interpersonal skills with patients, visitors and staff members
Ability to utilize problem-solving techniques, be a self-starter, work effectively, be organized and perform multiple tasks simultaneously
Ability to read, understand, follow and enforce safety procedures
Bi-lingual preferred
Neat, professional appearance
Requires full range of body motion including handling and lifting patients
Exert up to 50 lbs. of force occasionally and/or 20 lbs. of force frequently and/or up to 10 lbs. of force constantly to move objects, including the human body
Involves sitting, walking, and standing for brief periods
Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity
Must be able to pass a Level I background check and possibly Level II
Pass pre-employment drug screening

Job Qualifications

Medical Assistant certification
CPR certified
Demonstrates knowledge of HIV medical terminology, procedures, medications and accepted treatment practices
Demonstrates knowledge of OSHA rules, regulations and mandates
Good communication and interpersonal skills with patients, visitors and staff members
Ability to utilize problem-solving techniques, be a self-starter, work effectively, be organized and perform multiple tasks simultaneously
Ability to read, understand, follow and enforce safety procedures
Bi-lingual preferred

Job Duties

Promote and practice CAN Community Health's mission, vision, and values
Greet and assist patients with a high level of professionalism and confidentiality
Accurately collect, process and post patient payments, including co-pays, deductibles and outstanding balances
Verify and update patient insurance information and eligibility during check-in
Schedule and confirm patient appointments, managing any necessary follow-up for missing documentation
Assist with other front desk duties including answering phones and managing patient paperwork
Accurately learn EMR system, must pass audits and SME testing with 95% accuracy
Ensure all patient insurance has been verified
Run and reconcile end of day reports against daily collections and POS reporting
Coordinate patient transportation
Review and address assigned tasks in EMR i.e.: telephone encounters, actions and assigned buckets
Assist with check out and other administrative/clerical tasks
Maintain adequate stock of office/breakroom supplies
Maintain confidentiality in full accordance with HIPAA
Performs medical intake procedures including vital signs and history
Performs complete patient evaluation and assessment
Records and reports symptoms, reactions, treatments and changes in patient conditions
Performs immunizations as directed by the physician
Practice safe phlebotomy skills using standard precautions
Documents all patient care in an accurate and timely manner
Completes all medical prior authorization and documentation requirements
Maintains temperature logs for all clinic refrigerators containing specimens and medications
Practices safety, environmental and/or infection control methods
Assists with referrals and coordinates services with other organizations, federal and local programs
Collaborate with clinic team members to coordinate patient services
Promote and practice CAN's values and mission and adhere to all policies and procedures
Maintain confidentiality regarding patient and/or family in accordance with professional and departmental standards
Participate in continuous quality improvement of services rendered to CAN clients
Develop and foster networking relationships with community and support resources
Utilize resources and supplies in a cost-effective manner
Demonstrate courtesy, compassion and respect in all interpersonal relationships with CAN clients, staff and visitors
Maintain professional manner in all aspects of job tasks

Job Location

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please contact the employer.

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