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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.31 - $24.24
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Health savings account
Flexible spending account
Employee assistance program
401k Retirement Plan
Paid Time Off
Job Description
Vancouver Clinic is a reputable healthcare provider known for delivering high-quality, compassionate care to its community. Located in Happy Valley, the clinic operates as a comprehensive medical establishment dedicated to improving patient outcomes through efficient and empathetic healthcare services. With a strong emphasis on patient-centered care, Vancouver Clinic fosters an environment where employees are encouraged to contribute positively and collaborate effectively to meet the needs of their patients. The clinic prides itself on maintaining rigorous standards of professionalism, inclusivity, and excellence, making it a distinguished place to both work and receive care.
The role of a Front Desk Representative... Show More
The role of a Front Desk Representative... Show More
Job Requirements
- High school diploma or equivalent required
- Minimum of 1 year of customer service experience required
- Minimum of 1 year of medical front office experience preferred
- Experience with Epic preferred
- Excellent phone skills and customer service behaviors
- Strong computer keyboarding skills required
- Must have excellent attendance
Job Qualifications
- High school diploma or equivalent
- Minimum of 1 year of customer service experience
- Preferred experience in medical front office
- Experience with Epic software preferred
- Excellent phone skills
- Strong computer keyboarding skills
Job Duties
- Provide excellent customer service by welcoming and greeting patients and their families
- Collect co-pays and obtain complete insurance information
- Answer phone calls and respond to patient inquiries
- Schedule appointments efficiently and accurately
- Maintain a positive attitude and work well as part of a team
- Manage multiple tasks simultaneously in a fast-paced environment
- Ensure consistent and dependable attendance to support clinic operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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